Senior Implementation Consultant
Current- Oversaw complex payment solutions, specializing in the collection and analysis of system and solution requirements for national and international financial institutions. Designed and documented solution architecture.
- Analyzed and documented system and solution requirements, resulting in a 20% increase in efficiency of solution development processes.
- Developed solution and requirements documents for client engagements, resulting in a 25% reduction in project implementation time.
- Provided technical SME guidance to client project teams, resulting in a 30% decrease in post-implementation issues.Revenue Generation and Team Productivity:
- Led client engagements and provided solutions consulting within the Professional Services group, contributing to over $11M in annual revenue.
- Mentored professional services personnel, resulting in a 20% increase in team productivity.
Jul 2016 - Present
