Chris Macaluso

Chris Macaluso Email and Phone Number

Award-Winning Director of Operations ✅ 8 Years in Multi-Unit Management ✅ Managed up to $45M P&L ✅ Opened Over 10 New Stores ✅ Extensive Experience in Training, Restaurant Operations, and Leadership @ Performance Foodservice
richmond, virginia, united states
Chris Macaluso's Location
Cincinnati Metropolitan Area, United States
About Chris Macaluso

✅ CAREER SNAPSHOT:8 Years in Multi-Unit OperationsLed Over 10 New Store OpeningsEarned 1st Ruth Conway Spirit Award Earned Center of Excellence Distinction Built Foundational Infrastructure to Scale Start-UpRanked #1 (of 31) in Revenue and EBITDA✅ WHO I AM:🔸 Business-savvy and collaborative operations leader respected as change agent who boldly questions the status quo, identifies visionary opportunities, and champions strategic initiatives that drive transformation🔸 Engaging with a big-picture mindset and a natural affinity for delivering best-in-class results, solving complex challenges, and developing the leaders of tomorrow🔸 Strategic and dynamic with exceptional knowledge of team building and cultivating workplace culture to foster success of others ✅ HOW OTHERS DESCRIBE ME:Peers describe me as understanding, fun, and hands-on. I am firm but fair and hold high standards for everyone. I create an environment of respect and thrive while helping others succeed. While I’ve had many successes throughout my career, I am proudest of the relationships I’ve built and the trust others have in me. ✅ MY PROFESSIONAL SUPERPOWER ARE:X-ray vision, I can see things that others can’t, and the ability to fly because I’m always there if you need me. ✅ IN MY SPARE TIME:I enjoy disc golf, all sports, coaching basketball and baseball, and spending time with family and friends. ✅ DISC LEADERSHIP ASSESSMENT:Shows a rare ability to get along with a wide variety of people. Tends to have a long fuse and seldom becomes visibly angry or agitated. Prefers to establish long-term relationships rather than brief, superficial ones; with regard to decision making, tends to listen carefully to alternatives before making judgments. Decisions made are not knee-jerk or crisis reactions but rather thoughtful deliberations taken in a manner than considers the full scope of outcomes. Tends not to force own ideas on others with edicts but rather by offering carefully considered suggestions. Tends to be unselfish and sensitive to the needs of others. Able to persuade others, not with hype, but rather with warmth, sincerity, and understanding.

Chris Macaluso's Current Company Details
Performance Foodservice

Performance Foodservice

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Award-Winning Director of Operations ✅ 8 Years in Multi-Unit Management ✅ Managed up to $45M P&L ✅ Opened Over 10 New Stores ✅ Extensive Experience in Training, Restaurant Operations, and Leadership
richmond, virginia, united states
Employees:
817
Chris Macaluso Work Experience Details
  • Performance Foodservice
    Multi-Unit Sales
    Performance Foodservice Oct 2023 - Present
    Ohio, United States
  • One Holland Corporation
    District Manager ✅ Resurrected 30-Year-Old Brand ✅ Boosted Sales 36% Within 12 Months
    One Holland Corporation 2022 - 2023
    ✅ SNAPSHOT:I was hired by this multi-concept operator with 39 units to relaunch Roy Rogers concept in greater Cincinnati. Managed all day-to-day operations for two units, including talent acquisition, training, performance management, P&L management, procurement, cost control, scheduling, inventory, customer service, project management, and process improvement. ✅ SELECTED HIGHLIGHTS:🔹 Navigated complexities vis-à-vis equipment, purchasing, and messaging of resurrecting Roy Rogers concept after 20-year absence in opening new stores; led talent acquisition, training, procurement, and store set-up spurring week 1 sales of over $167,000🔹 Built and led high-performing opening staff of 65, realizing minimal employee turnover by creating rewarding, fun, healthy store environment that was conducive to learning while maintaining high operational standards🔹 Overhauled all facets of day-to-day operations of Roney’s brand, leading turnaround efforts and boosting sales nearly 36% within 12 months🔹 Championed procurement and implementation of new POS system and drive-thru system which increased productivity and improved customer service✅ EXECUTIVE STRENGTHS:Human Capital Development, Relationship Building, P&L Management, Forecasting, New Business Development, Inventory Management, Talent Acquisition, Trend Analysis, Strategic Planning and Execution, Process Improvement. Customer Service, Data Analysis
  • Thunderdome Restaurant Group
    Managing Partner ✅ Led 7 Restaurants As Director Of Operations ✅ Created Foundational Infrastructure
    Thunderdome Restaurant Group 2018 - 2022
    Cincinnati, Ohio, United States
    👉 Thunderdome Restaurant Group, 2018, 2020 – 2022 ✅ SNAPSHOT:I began in 2018 as Director of Operations to lead development of new concept, City Bird Tenders. Rejoined brand in 2020 after 14-month stint with Raising Cane’s as Managing Partner overseeing day-to-day operations of 3 units across the region. Primary functions included new store openings, menu development, community partnerships, human resources, new business development, and operational excellence. ✅ SELECTED HIGHLIGHTS:🔹 Conceptualized and launched first-of-its-kind commissary that reduced COGS, maintained consistency in products between stores, and improved store productivity🔹 Partnered with corporate chef to ideate and develop over dozen new menu items based on voice of customers and store demographics🔹 Spearheaded potential franchisee recruitment efforts, including market tours, financial statement reviews, and operational insights; secured 2 new franchise partners to expand reach across Midwest🔹 Created foundational infrastructure needed to foster scalability while standing up 2 new units and managing day-to-day operations of up to 3 locations with sales volume of between $900,000 and $2.6M👉 Area Director of Operations, Raising Cane’s, 2018 – 2020 ✅ SNAPSHOT:I was recruited to this regional franchise group to lead day-to-day operations for 7 units with average unit volume of $3.3M. Set priorities, goals, and action plans to execute best-in-class customer service aligning with rigorous corporate standards. ✅ SELECTED HIGHLIGHTS:🔹 Exceeded company standards in all areas of monthly audits, including sales, COGS, labor cost, cleanliness, and customer service🔹 Spearheaded seasonal transition of University of Cincinnati location with fluctuating sales of over $50,000 weekly, effectively relocating staff during downturns and leading recruitment to rebuild staff from 25 to 70🔹 Provided leadership, guidance, and direction to team of 14 managers across 7 locations
  • The Bistro Group, Inc.
    Director Of Operations ✅ Ranked #1 (Of 31) In Sales And Profit ✅ Ruth Conway Spirit Award Winner
    The Bistro Group, Inc. 1994 - 2017
    Beechmont/Fields Ertel/Western Hills
    ✅ SNAPSHOT:I began with this 31-unit operator of TGI Friday’s as a team member and promoted into management within 4 years. Earned numerous promotions throughout tenure, reaching Director of Operations in 2017. Managed all facets of 14 restaurants with $45M P&L. ✅ SELECTED HIGHLIGHTS:🔹 Hand-selected as 1 of only 16 managers nationwide for participation in Leadership that Rocks workshop geared for future leaders; later became program facilitator leading six workshops annually🔹 Awarded first Ruth Conway Spirit Award for showing exceptional spirit, company pride, and passion for people 🔹 Ranked #1 (of 31) in overall store sales and EBITDA while driving best-in-class operations to earn Center of Excellence distinction 🔹 Oversaw all training and development for 39 restaurants across 3 brands, including curriculum design, instructional design, facilitating workshops, and management training✅ CAREER PATH:Director of Operations, 2017Field Training Manager, 2015 – 2017General Manager, 2010 – 2015 Kitchen Manager, 2001 – 2010 Restaurant Manager, 1998 – 2001 Team Member, 1994 – 1998

Frequently Asked Questions about Chris Macaluso

What company does Chris Macaluso work for?

Chris Macaluso works for Performance Foodservice

What is Chris Macaluso's role at the current company?

Chris Macaluso's current role is Award-Winning Director of Operations ✅ 8 Years in Multi-Unit Management ✅ Managed up to $45M P&L ✅ Opened Over 10 New Stores ✅ Extensive Experience in Training, Restaurant Operations, and Leadership.

Who are Chris Macaluso's colleagues?

Chris Macaluso's colleagues are Cervando Ramírez, Jordan Greer, Jordan B., Christopher "brent" Dunn, Erik Larson, Angel Figueroa, Jakiya Huggins.

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