• Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate• Microsoft 365 Certified: Enterprise Administrator Expert• Microsoft 365 Certified: Teams Administrator Associate• Ribbon SBC Edge Implementation & Support ProfessionalMicrosoft Teams phone consultant, Teams Phone Architect• Designed and configured Teams Direct Routing deployments with Ribbon and AudioCodes SBCs• Designed and deployed hybrid architectures utilizing Teams calling plans… Show more • Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate• Microsoft 365 Certified: Enterprise Administrator Expert• Microsoft 365 Certified: Teams Administrator Associate• Ribbon SBC Edge Implementation & Support ProfessionalMicrosoft Teams phone consultant, Teams Phone Architect• Designed and configured Teams Direct Routing deployments with Ribbon and AudioCodes SBCs• Designed and deployed hybrid architectures utilizing Teams calling plans, Operator Connect, and direct routing to support clients enterprise phone requirements• SBC integration with legacy phone hardware: analog phones, paging systems, fax lines• Phone number porting for global enterprises to the Microsoft phone system• Worked with infrastructure consultants in tenant-to-tenant migrations, supporting Teams phone porting and configuration needs• Client migrations from Cisco, Avaya, and other legacy PBXs to Microsoft Teams phone• Facilitated client workshops to determine advanced calling configuration requirements: auto attendants, call queues, cloud contact centers• Facilitated Teams phone “Art of the possible” workshops• Built and maintained phone provider and contact center partner relationships• Pre-sales scoping, estimates and client SOWs Show less

•MCSE Productivity •Microsoft 365 Certified: Teams Administrator Associate•Microsoft Certified Solutions Associate: Office 365•Microsoft Certified ProfessionalManaging Consultant, Productivity Practice Technical Lead •Microsoft Teams Voice Global Solution Architect •Microsoft Teams Voice deployments •MS Teams Direct Routing deployment and configuration •MS Teams Governance and Security consulting and deliveryLead engineer on… Show more •MCSE Productivity •Microsoft 365 Certified: Teams Administrator Associate•Microsoft Certified Solutions Associate: Office 365•Microsoft Certified ProfessionalManaging Consultant, Productivity Practice Technical Lead •Microsoft Teams Voice Global Solution Architect •Microsoft Teams Voice deployments •MS Teams Direct Routing deployment and configuration •MS Teams Governance and Security consulting and deliveryLead engineer on Skype/Lync projects with Enterprise voice• Pre-Sales consulting for the Denver business unit to provide technical details to customers prior to SOW agreements• Deployed Skype for Business and Lync pools for clients in Colorado and Texas, to provide enterprise wide conferencing and voice services• Configured site resiliency within Skype for Business enterprise pools to provide failover capability in the event of a datacenter outage• Deployed and Configured Skype Edge server pools behind F5, and A10 load balancers for external access and federation with Microsoft O365 and other business partners• Configured F5 and A10 load balancers, as well as IIS/ARR for reverse proxy services• Deployed and configured Skype 2015 multi-site enterprise pools utilizing SIP trunk to Avaya session manager to provide enterprise voice and dial in conferencing• Migrated Lync pools to resilient Skype for Business enterprise pools• Deployed and configured Sonus SBC/SBA appliances for remote Skype/Lync sites• Deployed Skype mobile services for enterprise users• Deployed Call via work functionality within Skype for Business• Deployed Skype room systems and conferencing hardware from Crestron and Polycom• Configured all DNS and certificates as required• Integrated Skype for Business with Exchange on premises and online for UM, Archiving, Hi-res photos• Configured Response groups; workflow, queues, and groups, as well as Exchange Auto-Attendants to accommodate complex customer call routing needs Show less

• Exchange 2010 Global Engineer, Responsible for 32 server global deployment consisting of 4 DAGs with 4 – 12 databases each• Worked with network team to deploy MobileIron MDM and integrate with Exchange ActiveSync and Internal PKI infrastructure• Architected and deployed global Lync 2013 system with Conferencing (including Dial-In), Application Sharing and Enterprise Voice workloads to support 10000 users• Migrated users from Lync 2010 to Lync 2013 pools• Deployed Lync 2013… Show more • Exchange 2010 Global Engineer, Responsible for 32 server global deployment consisting of 4 DAGs with 4 – 12 databases each• Worked with network team to deploy MobileIron MDM and integrate with Exchange ActiveSync and Internal PKI infrastructure• Architected and deployed global Lync 2013 system with Conferencing (including Dial-In), Application Sharing and Enterprise Voice workloads to support 10000 users• Migrated users from Lync 2010 to Lync 2013 pools• Deployed Lync 2013 Edge server pool to support external clients and mobile services• Configured MS TMG servers to support Lync 2013, Exchange, and various other web apps• Deployment and administration of Mobile Iron Mobile Device Management system• Senior Active Directory engineer, DNS, group policy administration• Configured and deployed Server 2012 VMware templates globally• Deployed ADFS 2012 server and proxy, configured federation with external vendors• Upgrade and management of McAfee EPO 5.x server and clients• Deployed Enterprise KMS server on Server 2012• Cross forest migration of AD users including email utilizing Quest migration manager tools• Deployed System Center Operations Manager environment to monitor core infrastructure systems• Management of ISA/TMG servers• Tier III support of all MS server infrastructure applications, knowledge transfer and provided documentation to Service Desk and NOC personnel Show less

• Exchange 2010 Sr. Engineer; responsible for 8 server 16DB DAG cluster in multiple datacenters. Created custom Transport rules, created and managed ActiveSync policies, performed system upgrades• Architected and built MS LYNC 2010 Enterprise environment pools to support 6000 users• Deployed Lync 2010 Edge server pool for remote access and mobility support• Configured Lync Dial-in conferencing• Worked with networking team to integrate Lync 2010 with Cisco Call… Show more • Exchange 2010 Sr. Engineer; responsible for 8 server 16DB DAG cluster in multiple datacenters. Created custom Transport rules, created and managed ActiveSync policies, performed system upgrades• Architected and built MS LYNC 2010 Enterprise environment pools to support 6000 users• Deployed Lync 2010 Edge server pool for remote access and mobility support• Configured Lync Dial-in conferencing• Worked with networking team to integrate Lync 2010 with Cisco Call Manager• Configured F5 load balancers for Lync 2010 deployment• Migrated OCS 2007 users to LYNC 2010• Administered F5 BigIP LTM Load Balancers• Architected enterprise solutions utilizing F5 LTM virtual servers and pools• Managed MS Systems Center Operations Manager (SCOM) 2007 with approximately 500 Windows and UNIX agents• Administration of SQL 2005 and 2008 Windows clusters• Designed and built SQL 2012 “Always On” database cluster• MS SharePoint 2010 administration; Profile Sync, Site permissions, DB maintenance• Secondary Engineer on Citrix Xenapp, experience with AppSense Environment Manager• Administration of Cisco Iron Port email appliances• Configured and managed Exchange backups utilizing MS Data Protection Manager protection groups• Administered Blackberry Enterprise Server Show less

• Deployed VM Ware ESX hosts, Created new Clusters• Enabled and configured HA and DRS on VM Ware ESX clusters• Created templates and Migrated machines between hosts and clusters• Performed Exchange 2003 analysis and implemented performance enhancements on cluster and stand alone servers• Performed Exchange mailbox migrations from stand alone server to Cluster environment• Decommissioned older Exchange Servers from Exchange Org.• Outlined plan for Migration to Exchange… Show more • Deployed VM Ware ESX hosts, Created new Clusters• Enabled and configured HA and DRS on VM Ware ESX clusters• Created templates and Migrated machines between hosts and clusters• Performed Exchange 2003 analysis and implemented performance enhancements on cluster and stand alone servers• Performed Exchange mailbox migrations from stand alone server to Cluster environment• Decommissioned older Exchange Servers from Exchange Org.• Outlined plan for Migration to Exchange 2007• Built Exchange 2007 Enterprise environment, migration from 2003• Microsoft SCCM architecture and deployment• Microsoft OCS planning and deployment• Built and configured Windows Clustering for SQL and Exchange• Worked with SQL DBAs on reporting issues• Assisted with Microsoft System Center operations Manager deployment and configuration • Microsoft System Center Configuration manager (sms) support• HP SAN configuration, presentation of LUNs to hosts, configured with VMware and Windows Hosts Show less

Systems Architect, Server Services Team Lead• Lead exchange administrator • Consolidated 12 exchange 5.5 sites to 4 Exchange 2003 Administrative sites• Implemented clustering technologies for SQL, Exchange, and File/print services on EMC SAN Hardware.• Administered Microsoft MOM 2005 system, implemented Operation Manager 2007.• Deployed Microsoft Application Center web farm• Implemented enterprise wide backup system• Managed enterprise team of server engineers… Show more Systems Architect, Server Services Team Lead• Lead exchange administrator • Consolidated 12 exchange 5.5 sites to 4 Exchange 2003 Administrative sites• Implemented clustering technologies for SQL, Exchange, and File/print services on EMC SAN Hardware.• Administered Microsoft MOM 2005 system, implemented Operation Manager 2007.• Deployed Microsoft Application Center web farm• Implemented enterprise wide backup system• Managed enterprise team of server engineers, LAN specialists, storage administrators, and DBAs located at multiple sites throughout US, India, and Canada. Reported to Director of I.T.• Project manager for Server Services team• Worked closely with managers from Network Services group and Desktop Services to plan and implement enterprise projects• Researched new products and technologies, and made recommendations to Director of IT• Worked with vendors to obtain quotes for various hardware and software solutions• Managed enterprise wide SMS deployment project • Managed project to implement desktop imaging system to support Windows Vista and XP deployments• Researched and deployed WAN accelerator devices throughout the enterprise• Worked with Telecom department to deploy and manage PDA synchronization system• Worked closely with Security manager to define IT policies and procedure standards• Researched various disaster recovery solutions including Double Take and SAN based replication• Created plan to move and consolidate corporate datacenters in Florida and Georgia Show less

• Senior Exchange 2000/2003 Administrator.• Installed and configured Dell, HP, and Compaq servers.• Administered 70+ servers in single site, as well as other remote sites.• Designed Active Directory Infrastructure.• Built AD Integrated DNS Zones, migrated DHCP to Super Scopes, Configured WINS Replication.• Converted 4000 user NT 4 domain to Windows 2000 Active Directory. Upgraded Windows 2000 AD to 2003.• Migration of MS Exchange 5.5 servers to Exchange 2000… Show more • Senior Exchange 2000/2003 Administrator.• Installed and configured Dell, HP, and Compaq servers.• Administered 70+ servers in single site, as well as other remote sites.• Designed Active Directory Infrastructure.• Built AD Integrated DNS Zones, migrated DHCP to Super Scopes, Configured WINS Replication.• Converted 4000 user NT 4 domain to Windows 2000 Active Directory. Upgraded Windows 2000 AD to 2003.• Migration of MS Exchange 5.5 servers to Exchange 2000, Configuration of Exchange 2000 connectors, SMTP and OWA access.• Installed and Managed Active Directory/2000 in remote sites.• Microsoft IIS 5 and 6 administration, Portal Server Administration.• Migrated Site and Content from Share Point Portal 2001 to Windows Share Point portal 2003 with SQL 2000 backend.• Worked with developers to migrate and implement custom Share point Web parts and Content.• Deployed and Administered Microsoft SMS Server 2.0.• Installed and configured CISCO Access control server for Wireless network security and authentication.• Checkpoint Firewall Administration.• Citrix Metaframe XPe administration.• Managed deployment of McAfee applications and Anti-Virus updates through McAfee E-Policy Orchestrator.• Managed system backups and restores using CA Brightstor Arcserve 11, and IBM 3584 LTO Enterprise Library. Show less