Chris Missel Email & Phone Number

Chattanooga, Tennessee, United States

Tennessee - Georgia - Alabama Area, United States

• Actively serving the community as an entrepreneur / freelance IT consulting specialist, providing IT systems design, implementation and management for regional businesses and industries; Hardware, Software, Networking.
• Customers include Higher Education, Financial/Accounting, Manufacturing, and Healthcare sectors while complying with policy, mission, regulations & standards such as FERPA, HIPAA, ISO 9000, ISO/IEC 27033, PCI DSS & NIST

Jacksonville, Florida Area

• Responsible for planning, managing and directing IT operations and providing technical leadership and advice to senior management. Managing Cisco Networks ACLs & VLANs, VOIP, ESXI Severs (Windows,Linux,iOS), Net.
• Collaborates as part of the Institution Effectiveness team to use comprehensive analytics including data mining via geo-mapping to provide a data mining, dictionary and data lineage documentation
• Technical and Functional - cross departmental working knowledge utilizing Banner products
• Engages in technical project writing including how to guides, release notes, product documentation, and training materials
• Develops an automated student extraction, synchronization, and provisioning processes to upload account and course information to O365/Azure AD including Single Sign On.
• Led IT team in a one-year project to assess and comply with Federal ADA compliance regulations with all electronic documents* Alatmaha Tech College and Okefenokee Tech College Merged creating Coastal Pines Tech College

Jacksonville, Florida Area

• Directed IT operations and providing technical leadership and advice to senior management. Managing Networks, Severs, CRM, all Enterprise IT, Student Information Systems, Helpdesk, Policy, Procedure and Guideline.
• As Database Administrator, organized and maintained the Student Information System (Ellucian Banner) running on IBM Blade Servers using AIX, Oracle and WebLogic
• As Registrar, Installed and configured Ellucian Degree Works (scribe entire catalog), utilized degree audits from Degree Works as graduation compliance and completion documentation. Planned events such as graduation.
• Created a paperless Student Affairs Department, setup and maintained a college wide document imaging system, digitized and automated the college admissions system, and processed all open records requests
• Developed effective strategies for deploying technology and software, testing hardware devices, and application management
• After implementing an electronic prospect/recruitment system that increased admissions by 25%, served as Interim Director of Admissions for a 1-year period

Phoenix, Arizona Area

• Strives to cultivate innovation in the worldwide community college environment as part of the League for Innovation in the Community College
• Promotes college diversity, equity, and inclusion, information technology, leadership development, student success, research and practice, and workforce development
• As Director of IT, manage all office technology needs, to including networking LAN/WAN/WIFI, back-end web design, web application development, DBA and PC setup
• Plan, implement and maintain bi-annual IT Higher Education conferences' technology needs (3.5k+ attendees) and present multiple sessions at higher education conferences nationwide
• Appointed to the Microsoft Community and Technical College Advisory Council, providing real world experience and advice to the Microsoft Higher Education division

MO, IL, SC, NC

Early days of information technology. I was able to combine technologies of the day to design my own CRM (Customer Relationship Management System) to aid in my Financial business. Designed a daily planner, communication plans tracker, marketing project management, and customer database. Had the unique pleasure of a visit from Edward D. Jones, Sr. after he.

Master'S Degree, Masters Of Education In Adult And Career Education; Career And Technical Education Track

Bachelor Science - Bs, Business Information Technology

Bachelor Of Science - Bs, Finance, General, Minor In Marketing