Operations Manager
Current- Responsible for staff adherence to all U.S. Coast Guard, federal regulations, Massachusetts General laws and Boston Harbor Cruises policies while safely transporting over 2 million passengers annually and operating 21.
- Coordinate with five departments, daily logistics for 264 scheduled weekday morning departures onboard 21 commuter, excursion and charter vessels in and out of Long Wharf to various locations including Boston Harbor.
- Company representative to the U.S. Coast Guard for all federal safety and security requirements, DOT drug testing, and annual Coast Guard inspections for all Boston Harbor Cruises facilities, personnel and vessels in.
- Manage all purchasing, procurement, and distribution of deck materials to support the Long Wharf excursion division, with an annual budget, including staff, of over $1,000,000.
- Develop a highly successful seasonal excursion division from April 1 thru November 30. Reestablish a quality work force and maintain all excursion vessels for private charters throughout the year. Support the division.
- Interview, hire, and supervise all Long Wharf personnel. Generate weekly day and evening Captain, Crew, Dock, Concierge and Galley schedules for up to 150 employees. Create, conduct, and communicate all annual reviews.
Apr 1993 - Present
