Chris Neill Email & Phone Number

Sydney, New South Wales, Australia

Sydney

Partnerships and Contracting Managers assist in developing Luxury Escapes as a strong and trusted brand whilst generating as many exciting and appealing partner campaigns as possible.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• In my role as NSW/ACT Product Leader, my purpose was to develop and execute the State’s Sales, Product and Marketing plan, whilst complimenting and optimising the National Flight Centre Brand product and sales.
• Conduct competitor product analysis and market analysis to ensure we have appropriate product to meet the market, and also work with Pricing team on pricing analysis
• Develop and manage seasonal product and promotional product calendar to differentiate from competitors’ offerings
• Develop relationships internally with product teams and externally with suppliers, to ensure positive working relationships, streamline processes and increase speed to market
• Identify key strategic partners to invest in co-op funding and any other sponsorship, including staff conferences, marketing campaigns, and retail incentives.
• Expo brand product and event delivery, including three major Travel Expo's annually held at the Dome in Sydney Olympic Park.

Sydney

The purpose of the FCTG NSW Product Team was to grow sales, increase the expertise of retail travel consultants, and ensure our customers were delivered amazing travel experiences.As the Operations Leader of the Product Team, I was able to develop and mentor a team of 16 high functioning individuals, helping them hit goals through clear expectations.

Sydney, New South Wales, Australia

In this role, I was responsible for the creation of a new team within the Product division of FCTG, the purpose of which was to increase conversion and margin of retail air sales. We were able to achieve double digit percentage growth in sales across NSW/ACT in our first year, by establishing this new team as a help-desk style "call an expert" conversion.

Sydney, New South Wales, Australia

• Overview: In this role I supported retail sales consultants as a member of the internal call centre style Product Team, where our purpose was to increase sales conversion, and mitigate commercial and customer.
• Supporting the team leader to communicate and implement the NSW/ACT Productplan.
• Consistently deliver quality customer service and satisfaction through inbound customer calls and retail consultant training.
• Implementation and adherence to daily, weekly and monthly systems
• Maintained and cultivated business relationships with airlines, tour operators and third-party services
• Identified new market opportunities and managed risks

Sydney, New South Wales, Australia

As a travel consultant within FCTG, my role was a deliver amazing travel experiences to my customers while meeting and exceeding monthly sales targets, which I consistently did throughout my time in that role.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Certificate Iii, Tourism