Chris Ross Email & Phone Number

United Kingdom

Edinburgh, Scotland, United Kingdom

I joined Computershare as practice lead across all global products managing a global team of Product managers, defining best practice for product management and embedding Agile ways of working.I moved from this role to join the Digital transformation program as workstream lead for Identity and Onboarding - covering key areas such as market product selection, workstream management and ensuring successful project outcomes were delivered. - Gained a good working knowledge of the market leaders in the Identity/IAM/CIAM market including Okta, Ping, Forgerock and Auth0 (now Okta CIC).- Accountability for both project financials and benefits realisation across the workstream.

Edinburgh, Scotland, United Kingdom

Product Owner Practice Lead for Global Products- Leading product ownership team for global products at Computershare including front end, middleware, APIs and data. - Successfully establishing and embedding the Product team in Computershare with a key focus on product outcomes- Support implementation of Agile/Scrum ways of working.- Accountability for Identity and Access management strategy- Implementing a community of practice for Product Ownership across Computershare.- Stakeholder management across multiple business lines to ensure clear vision, direction, purpose and goals.- Setting strategy and direction with POs and departments.- Defining best practice for Product ownership.- Supporting development of the Product Owner role within Computershare.

Edinburgh, United Kingdom

A role within the Computershare Global Development centre of Excellence in Edinburgh• Product owner for multiple products including technologies such as IAM, APIs, middleware and data. • Inspired commitment by communicating a clear vision, direction, purpose, and goal for each release and sprint• Worked closely with Product Management and Architecture to support the development of the product road-map• Balanced competing priorities and customer requirements while minimizing the creation of additional technical debt for sustainable software development.• Managed product backlog prioritising features and user stories and mapping out dependencies• Write and refine user stories; drive best practice in user story creation to maximize understanding and testing/acceptance strategies including BDD• Create Feature and User Stories that represent “vertical slices” of value• Collaborates effectively with Scrum Master and Delivery Team to refine and improve the development process• Keep stakeholders updated and manage expectations• Represent the Voice of the Customer to the team throughout the agile product life-cycle• Support the delivery teams clarifying requirements, answering questions, removing blockers and making timely escalations to protect the customer outcome and speed to market featureCommunicating the product vision to internal development teams and key stakeholders.

Edinburgh, United Kingdom

Joined Heineken UK to lead the analysis across a workstream of a digital transformation programme, where the business was looking to improve process, address technical debt and refresh a number of key applications across their On-trade, off trade and retail business. This gave great insight in a number of areas including product selection (RFP process) and large scale Agile transformation. · Leading business analysis across a range of projects in a FMCG (SAP) environment as part of a large scale business transformation project. Providing support, advice and mentoring to colleagues to help facilitate successful project delivery.· Engagement with 3rd party vendors to asses potential solutions that meet business requirements. Created best practice for assessment of vendor RFP submissions.· Promoting the use of Agile techniques and approaches including Scrum and Kanban within BA Community of Practice. Utilising methods such as impact mapping and user story mapping to support these approaches.

Edinburgh, United Kingdom

• Implemented robust business process management, identifying and undertaking effective process improvement and providing concise process modelling to support project delivery and operations.· Supported clear business change definition, aiding the business to understand the nature, impact and implications of the problem they are facing or the opportunity they wish to take advantage of.· Engaged with stakeholders across various functions within the organisation. Analysing data and views from a range of sources, to reach a consensus view and document the appropriate business requirements.· Contributed to various Digital initiatives within Business Systems including leading a team in Digital Awareness.

Edinburgh, United Kingdom

Joined LVJB as an opportunity to drive forward and lead key development projects while working closely with end users. This role gave me an opportunity to both lead a dev team through many successful deliveries but also gave an opportunity to focus more on analysis and provide new insight into how the organisation could look to improve process. · Led a process improvement programme of work across the business. Documenting As-Is and To-Be processes to create a process catalogue, carrying out gap analysis and identifying solution options to close gaps.· Worked with 3rd parties to assess technical solutions against business and technical requirements (RFP). Used outcomes to identify business wide improvements allowing introduction of technologies such as VMWare, SQL and SharePoint.· Effectively introduced Agile methodology and concepts such as SCRUM and Kanban to the organisation. These techniques were used successfully on a range of development projects.· Communicate with key stakeholders across cross-disciplined teams throughout projects; actively seeking out ways to leverage stakeholder engagement. · Considered the perspectives of stakeholders and designed effective communication strategies e.g. facilitating stakeholder workshops, one-to-one interviews, and other qualitative/quantitative techniques to accommodate breadth and depth of issues. Act as development lead with full responsibility for SDLC: producing bespoke business critical systems; designing/presenting solutions; working with stakeholders to identifying requirements; and making recommendations.

Edinburgh, United Kingdom

• Joined on the highly sought after BAE apprenticeship scheme . During my tenure I held a variety of roles, getting exposure to all elements of software engineering and manufacturing process.• Worked through a number of roles, from trainee up, through the graduate program to a level of software dev team lead before deciding to pursue other opportunities outside the organisation. • BAE was a great learning environment where the emphasis was on training up engineers rather than focusing on single area of expertise.

Bachelor’S Degree, Computer Software Engineering, 1St

Java Programming, C/C++ Programming, Real time Systems, Object orientated Design, Design for Re-use, Software Simulations, Database Systems.

High School

6 Highers including English and Maths, 2 Certificate of sixth year Studies (including maths). 8 credit grade Standard Grades (including.