I'm well known for my customer service and knowledge of tennis-related topics. Promote, consult, train, and assist key partners in hosting events and tournaments. Able to solve new system issues and resolve with National staff. Double the growth of recreational players from 2021 to 2022. Educate players, parents, and coaches on regulation changes.Previously consulted with local leaders to develop and manage youth tennis leagues.Previously promoted and developed the growth of tennis in Santa Clara County (South Bay Area). Responsible for sustained growth in membership and programs for the greater San Jose area - the 3rd largest city in California. Created positive relationships with industry partners including schools, parks, and youth organizations.

Supervised store staff and guided instructors. Improved customer and vendor relationships resulting in 20% increase over previous year. Added Junior Team Tennis, expanded Adult League participation, and revamped Junior Lesson Program. Coached teams and led Cardio Tennis program.

Instructed Cardio Tennis and private lesson. Well-known for enthusiasm and energy. Cross-marketing with Aces Tennis and introduced students to USTA League Tennis.

Managed a no-cut boys and girls program. Trained and supervised JV Coach and volunteers. Enhanced off court program with conditioning, agility, mental toughness, and match strategy sessions. Started summer tennis camp program to increase player development. Coached 2010 4A Girls State Doubles Champions.

Planned, organized, and promoted special events at the club. Managed customer accounts, updated accounting system, reconciled bank accounts,prepared billings, and updated web site. Prepared special reports as needed. Started Cardio Tennis program, motivated students, and increased particiipation. Directly responsible for two newspaper articles focusin on the Cardio Tennis program.

Taught tennis FUNdamentals to youth and adults. Utilized games based approach to instruction.

Liaison for Diversity, Wheelchair, & Special Populations. Promoted tennis, marketed programs, coordinated events, trained PE teachers, and managed volunteers for the NW WA and British Columbia areas.