Chris Schwind Email & Phone Number

Atlanta, Georgia, United States

Atlanta, GA

Greater Atlanta Area

• Saved $8 Million in 2015 and $10 Million in 2016 in OPEX technology savings.
• Worked with the team to build cloud provisioning in OpenStack and in AWS and GCP clouds with Python, Angular and SaltStack.
• Purchased, architected and implemented the Tanium security tool for tools consolidation, global asset discovery, software compliance, and endpoint security across First Data.
• Developed and implemented the strategic tools ecosystem & roadmap program to drive the technology tools roadmap, tools consolidation, and financial savings.
• Ran multiple agile and collaborative proofs of concepts globally to select solutions for the strategic tools roadmap with SaltStack, LibreNMS, Zenoss, Splunk, AppDynamics and BMC Remedy.
• Led the Global Asset Tagging project tagging 30,000 global assets in 6 months deploying CG4, BDNA, HP Asset Manager and Tanium which drove cost savings by decommissioning hundreds of devices.

Greater Atlanta Area

• Technical leader who implemented and integrated tools, process impovements, and people for the Integrated Network Operations Center project at a Mid-Atlantic US Electric Utility.
• Sold multi-million dollar integrated network operations center solution for a Western Canadian resources client.
• Proposed and implemented technology solutions for multiple global clients such as FaceBook.
• Subject matter expert on all of the CA Monitoring tools and the technical leader in designing, implementing and utilizing the CA Monitoring toolset and 3rd party integrations into that toolset.

Greater Atlanta Area

• Subject matter expert on all of the CA Monitoring tools at Fiserv and the technical leader in designing, implementing and utilizing the CA Monitoring toolset and 3rd party integrations into that toolset.
• Team lead for enterprise systems management on multiple projects with different Fiserv lines of business
• Trained and mentored technical staff on multiple monitoring tools at Fiserv to enhance utilization of the go-forward suite of monitoring tools in the enterprise
• Participated in the selection of the go-forward monitoring tools for Fiserv
• Designed and documented the go-forward monitoring tools solution for the Consolidated Management Infrastructure
• Integrated CA Unicenter NSM with BMC Remedy for auto-ticketing

• Subject matter expert on all of the CA Monitoring tools at Fiserv and the technical leader in designing, implementing and utilizing the CA Monitoring toolset and 3rd party integrations into that toolset.
• Team lead for enterprise systems management on multiple projects with different Fiserv lines of business
• Trained and mentored technical staff on multiple monitoring tools at Fiserv to enhance utilization of the go-forward suite of monitoring tools in the enterprise
• Participated in the selection of the go-forward monitoring tools for Fiserv
• Designed and documented the go-forward monitoring tools solution for the Consolidated Management Infrastructure
• Integrated CA Unicenter NSM with BMC Remedy for auto-ticketing

Greater Atlanta Area

• Designed and documented the systems management solution utilizing the CA Unicenter products and other vendor tools.
• Developed technical documentation including IT process flows, technical architectures/designs, operational procedures, and training guidelines.
• Technical lead for the design and installation of an upgrade to the entire CA Unicenter product architecture from Unicenter 3.0 to Unicenter 3.1 and for other CA products.
• Integrated Unicenter Service Desk with CA Unicenter to automate creation of problem management tickets.
• Developed Enterprise CA Portal website to display real-time monitoring of the environment and historical reporting on many metrics.
• Assessed, designed and implemented information technology management processes.

• Designed enterprise management solution to manage information technology infrastructure at data centers for a large government organization utilizing the CA Unicenter product and other tools.
• Developed and implemented policies and procedures for the enterprise management solution.
• Administered CA Unicenter on a daily basis providing a single point of contact for strategic product direction, troubleshooting, and issue escalation.
• Managed and trained administrators and users on CA Unicenter enterprise management software products.
• Integrated Dell OpenManage, Compaq Insight Manager, Remedy, and other applications with CA Unicenter.
• Installed and configured CA Autosys 3.5.1 for an enterprise scheduling solution.

Greater Atlanta Area

• Implemented enterprise management solutions for Fortune 500 companies.
• Installed, configured, customized and troubleshot Spectrum network management software on Windows and Solaris UNIX platforms.
• Designed end-to-end management solutions integrating CA Unicenter, BMC Patrol, and Spectrum products to provide end-to-end solution.
• Trained administrators and users on Spectrum network management software.
• Implemented and configured BMC Patrol software.
• Actively participated in pre-sales activity with different vendors presenting technical solutions to various clients.

Jacksonville, Florida Area

• Led rollout of CA Unicenter enterprise monitoring software in a large and diverse corporate environment of 40,000+ users spanning two continents.
• Coordinated teams across organizations for deployment of CA Unicenter software and enterprise monitoring solutions.
• Provided daily administration and troubleshooting of CA Unicenter software.
• Installed and configured CA Unicenter software on NT and UNIX operating systems.
• Developed internal IIS-based web sites.
• Administered NT 4.0 servers.

Jacksonville, Florida Area

• Technical lead for large-scale Windows 95 rollout.
• Installed and administered Windows NT servers.
• Created and tested images for large-scale Windows 95 installation.
• Installation and troubleshooting of Windows 3.1, Windows 95, and NT Workstation 4.0.
• Installed and configured various routers, hubs, and UPS devices.
• Provided efficient and effective solutions to varying network problems in diverse corporate environments.