Chris Smith Email & Phone Number

Oakville, Ontario, Canada

Oakville, Ontario, Canada

The Clinical Extern role is a transitional role where nursing students can gain clinical expertise, specialty knowledge and self-confidence, as well as build on collaboration and communication skills. Clinical Externs are unregulated health care providers and function to enhance team dynamics and contribute to overall patient care.• Practice in a team based model of care to provide support to the patient care teams, by assisting with basic clinical tasks under the supervision of a Registered Nurse• Participates in patient assessments • Purposeful Rounding Q1H (Pain, Positioning, Personal care, Patient Safety) and reporting to nurse• Answer call bells, addressing patient concerns where appropriate and advising nursing staff when nursing assistance is required• Contributes to TOA (includes Bedside Report)• Orientate patients and family to the emergency department environment, providing information about the room, and unit routines as appropriate. Assist families to locate rooms, cafeteria, waiting areas and other hospital areas as appropriate.

Hamilton, Ontario, Canada

• Responsible for facilitating the learning process of others by building and refining student's knowledge through question and conversation and building a supportive, trust-based relationship.• Engaging in one-to-one, drop-in, multi-student tutor sessions, peer assisted learning groups and open lab monitoring as the situation and circumstances demand.• Facilitation of virtual tutoring through approved platforms such as WCOnline and Zoom as needed.• Providing support to Mohawk College students in the Pre-Health Sciences and Practical Nursing programs in subjects such as mathematics, chemistry, physics, anatomy, and biology.

Burlington, Ontario

• Responsible for all aspects of the retail personal care programs at Hunter Amenities from product inception to the coordination of shipping of finished goods to the customer upon completion of production.• Areas of responsibility included;• Establishing program details for quotes for all new retail business.• Creation and maintenance of checklists, workback schedules and timetables for retail programs to manage workflow and customers expectations for delivery of finished goods.• Coordinating new formula development in R&D based on the customers product brief.• Establishing packaging to be used including coordination of artwork and design elements with Creative department.• Working with Purchasing department to source the required components and samples for all retail programs and securing approval from the customer.• Obtaining all necessary approvals both internal and external to launch product dockets, coordinate production lead times and scheduling for new programs.• Coordinating with Customer Service and Logistics to provide shipping details for completed goods to ensure product is delivered on time and with all required documentation.

Oakville, On

• Working with clients to develop customized loyalty programs, designing marketing campaigns and program launch timelines. Developing detailed project plans, tracking action items and driving deliverables to completion.• Advising clients on business development strategies on both a corporate and consumer level covering elements such as defining sales goals, brand selection, merchandising products, space and location, establishing well managed inventory systems and successful marketing programs.• Creating and delivering presentations to client stakeholders and staff.• Creating marketing and advertising collateral pieces in collaboration with clients such as customizable flyer templates, product launch sales aids and marketing mailers.• Advising clients on the importance of Social Media and how to implement it into their marketing and communication to improve customer engagement, brand awareness & loyalty, gain consumer insights and to take advantage of the added opportunity to convert customers.

Irvine, Ca

• Managed and improved ZO Skin Health’s “Circle Club” loyalty program. The program serviced more than 700 of the company’s top accounts, providing them with exclusive marketing benefits, priority access to new product releases, corporate and industry events and educational opportunities. Responsible for supply chain and procurement of marketing collateral materials and promotional items for the Domestic US market and occasionally for use internationally.• Provided customer service and support to a team of 36 Sales Executives and over 1400 client accounts.• Developed Direct Mail Marketing campaigns targeted towards Plastic Surgeons and Dermatologists in Orange County, CA that carry competing brands as well as campaigns targeted towards Plastic Surgeons with membership in the American Society of Aesthetic Plastic Surgeons.• Contributed to the development of various print media advertisements that were published in a number of industry Trade Journals such as MedEsthetics®, Plastic Surgery Practice and Plastic and Reconstructive Surgery.• Managed a balanced Marketing materials budget of $500,000+ USD in fiscal year 2015.• Working with ZO Skin Health’s Public Relations firm, coordinated the fulfilment of new product sample and marketing material requests to the contributing editors of many of the top consumer publications in the industry such as Marie Claire, Elle and Cosmopolitan.• Managed ZO Skin Health’s FTP file service from 2014 to 2015. I helped develop the programs successor, the ZO Skin Health Professional Portal which integrated the FTP system backend, hosted through Sharefile®, onto the ZO Skin Health corporate website.• Collaborated on the development of a custom “Print-on-Demand” portal for use by ZO Skin Health Field Sales Executives and Physician Accounts. This custom print portal allowed ZO Skin Health to provide pre-developed marketing collateral templates for use by the company’s accounts to promote or advertise within their practices

Chatsworth Ca

• Worked directly with Vice President of R&D in creation and implementation of Product Innovation initiatives, coordinating cross-functional collaborations developing innovative new product concepts.• Responsible for the creation, implementation and training of Standard Operating Procedures, resulting in increased compliance within the R&D laboratory. • Managed spending and department supplies budget, tracking cost saving initiatives such as contract consolidation and recycling programs.• Completed 90% of the Systemic Improvement Projects initiated during fiscal years 2008 to 2012 on time, within budgetary constraints and exceeding productivity and quality expectations.• Implemented triple coverage training procedures, helping to increase the departments’ initial pre-assessment audit Quality Assurance Capability rating from 78% to 100% during Procter & Gamble’s 2009 Quality Assurance Audit. The improved rating helped make Thibiant one of only a select few companies to ever achieve a 100% rating and retaining that 100% rating through 2010, earning Procter & Gambles “Pinnacle Award”.

Chatsworth

• Responsible for supervising the daily tasks and workload of the Project Coordination team in a large Research & Development laboratory, planning, directing and managing projects and delegating responsibilities to team members.• Develop and implement policies and procedures with executive level buy-in for Research & Development with the goal of increasing compliance.• Develop and document complex business case analysis for project team decisions and present to senior management for review and authorization to proceed.• Preparing monthly assessment reports and internal audits for Management and Executives.

Chatsworth, Ca

• Developed and maintained detailed project schedules and calendars, including all associated tasks for all applicable sites involved for multiple projects, tracking project changes and producing updated site based schedules.• Collected and coordinated the contributions of the team to be included and developed comprehensive workflow process for projects.• Tracking and reporting of daily departmental operating statistics for presentation to senior level Management. Working with Project Manager, assist in developing a comprehensive workflow process for project.• Compiled summary documents, e.g. Product Development Plan, Management Summary and Target Product Profile. Collect and include contributions of the Team.• Ensured coordination of the interfaces of R&D with Marketing, Regulatory, Operations and all other disciplines.• Managed the data integrity of formulation projects and maintained formulation project documentation.

London, Canada Area

• Maintenance of investor’s financial transaction history, ensuring it is complete and correct so that Certified Financial Planners may present it to their investors.• Assisted with the integration of newly acquired business assets into the company’s system.• Responsible for the daily reconciliation of electronic investment transactions for thousands of clients.

Associate'S Degree, Practical Nursing, Vocational Nursing And Nursing Assistants, Graduated With Honors

Activities and Societies: Course Peer Tutor - Practical Nursing and Pre-Health Sciences

Pre-Health Sciences, Health Services/Allied Health/Health Sciences, General, Graduated With Honors

Diploma, Law & Security Administration

Law & Security Administration Degree

Diploma, (High School)

Activities and Societies: Captain of SDCI Senior Football Team