Chris Smith Email & Phone Number

Trained in safety procedures for; evacuation, fire and medical, and security emergencies that may arise at any stage of flight. Trained on multiple different aircraft types; Boeing 717, 737, 757, 767, 777, Airbus 230, 319, 330, 350. Provide a safe environment and exceptional customer service to Delta customers.

Chicago

Responsible for assisting customers with the technological needs, education, and repairs. Troubleshooting technical issue with iOS based devices, creating work orders for repairs, managing queues of 20+ customers, and organizing team members for differing roles to flex to support customer experiences. Providing a unique and engage customer experience to find the right solution to the unique needs each customer has.

Chicago, Il.

Provided excellent customer service whilst preparing beverages for theatre patrons. Hosted and served donors and board members of the theatre during shows and special events. Utilized social skills and time management to be able to serve 300+ guests for before show and intermission bars.

Sydney, Australia

Promoting brands through events, sampling, and giveaways. Managed multiple campaigns which includes Jordan's, Sharpie, and Taylor's wines. Responsible for event set up and break down, managing event staff and schedules, and actively engaging set audience.

Port Canavrel, Fl.

Managed 20+ team members schedules and zoning. Overlooked entire children's space with up to 200+ children, maintaining children to counselor ratios. First point of contact between guests and youth activities department for concerns or compliments. Responsible for thorough two week training of new hire counselors, training for desk duties, and floor manager duties. Led excursions of 20+ teenagers participating in snorkeling, kayaking, bicycle tours, glacier trekking, etc.

Assisted in designing floor plans for book locations, construction/deconstruction of shelving units, shelving of books, managing team of 5 on construction and renovation projects, and assisting patrons with materials location.

Assisted patrons with computer related needs, printing issues, and was responsible for the monitoring of lab materials.

Bachelor Of Science, Natural Resource Recreation And Tourism

Activities and Societies: CSU Men's Ultimate (Player 5 years, Captain 3 years, Vice President and Treasurer 2 years)

Business, Junior

Activities and Societies: Intercambio with local Spanish students.

High School Diploma

Activities and Societies: Drams, Ultimate Frisbee, Basketball.