Chris Stein Email & Phone Number

Houston, Texas, United States

Tomball, Texas, United States

Took on a location that was over $250,000 off target from budget and quickly turned it into a top performing store within 3 months. Consistently ranked #1 in district across all KPI’s by building a relationship & trust with each guest.

Working with owners, GM’s and service teams to increase productivity while balancing the business for profitability. I evaluate shops and create operational processes that fill voids and help guide your teams to a more balanced workflow, creating a harmonic experience for your customers. We will look at your pricing, inventory, SOP’s and train your teams.

Houston, Texas

* Successfully piloted new data collection process & launch of new software for tracking opportunities and close of customer engagements * Gathered Houston market sales data & submitted the morning tracking reports* Collaborate with key decision makers: inventory solutions, competitive pricing, marketing strategies, address advisor performance, and.

* Communicate with or visit store locations in the market helping with training of staff and management to increase GP as well as customer retentions processes * Verify QOH inventory, receive incoming inventory transfers, ordered parts from outside vendors, p-card compliance, cycle audit inventory monthly and investigate any variances for P&L control*.

* Launched and coordinated the 1st “One Team” store to combine retail and service departments * Successfully converted 2 stores from extremely low volume and turned them into very lucrative locations* New hire recruitment's, interviewing and onboarding new hires for entire market, 90 day reviews, annual reviews, scheduling proper daily coverage of.