Christopher S.

Christopher S. Email and Phone Number

Director of Product Management @ Semperis
Phoenix, AZ, US
Christopher S.'s Location
Phoenix, Arizona, United States, United States
About Christopher S.

I’m Chris Steinke, a passionate technology leader with a knack for turning complex challenges into streamlined, impactful solutions. With over two decades of experience driving digital transformations in the financial services world, I’ve had the thrill of leading groundbreaking projects at powerhouses like American Express, Zelle, and now, at MightyID.At MightyID, I'm not just the Chief Operating Officer—I’m architect behind our mission to revolutionize identity security. I’ve led the charge in creating cutting-edge solutions that make identity provider migrations as smooth as they are secure, all while keeping the focus on what really matters: our customers. From boosting engagement to expanding our market reach, I’m all about pushing boundaries and making tech work for people, not the other way around.I believe in the power of technology to drive real change and love building systems and teams that are not just resilient and scalable, but also forward-thinking and fun. Whether it’s defining and executing on strategy, building innovative applications that enable business goals; or optimizing cloud infrastructures, navigating the maze of regulatory compliance, and leading global teams to new heights, I’m all in.Let’s connect! Whether you're looking to collaborate, innovate, or just chat about the future of tech, I'm here to help make it happen.Future of Work | Cloud | Infrastructure | Data Center | Product Strategy and Roadmaps | Identity and Access Management | Resiliency | Start-up | Digital Workplace | Collaboration | Unified Communications | Contact Center | Messaging & Chat | Video Meetings | Innovation | Social Meetings | Virtual Conferences | Information Security & Cyber Security | Disaster Planning & Business Continuity | Regulatory Compliance & Privacy | Information Systems Management | Network Engineering & Operations | Secure Video Streaming | Agile Development

Christopher S.'s Current Company Details
Semperis

Semperis

View
Director of Product Management
Phoenix, AZ, US
Website:
semperis.com
Employees:
564
Christopher S. Work Experience Details
  • Semperis
    Director Of Product Management
    Semperis
    Phoenix, Az, Us
  • Mightyid
    Chief Operating Officer (Coo) - Mightyid
    Mightyid Jan 2024 - Present
    Irvine, Ca, Us
  • Mightyid
    Principal Product Strategist
    Mightyid Sep 2023 - Dec 2023
    Irvine, Ca, Us
  • Early Warning®
    Vp, Head Of Infrastructure (Cloud, Data Center, Network, Infra Security, And Workplace Tech)
    Early Warning® Dec 2022 - Jul 2023
    Scottsdale, Arizona, Us
    Makers of Zelle.Accountable for technology infrastructure and cloud capabilities (engineering and operations). I lead a team of over 100 employees 20 contractors, encompassing AWS, virtualization, mid-range, storage, network, infrastructure security, voice/contact center, and workplace tools, This included strategy, roadmaps, and staffing for a highly regulated and nationally critical FinTech. - Transformed the people, infrastructure, and processes after finding significant technical debt and infrastructure in need of modernization. - Partnered with stakeholders to define technology vision and strategy; successfully transformed cloud, infrastructure, and SaaS capabilities, focusing on modern and reliable infrastructure and services.- Delivered new cloud environment and launched first native built application on-time- Retired accumulated technical debt and eliminated issues and risks.- Modernized infrastructure service delivery through process automation.- Implemented a resiliency improvement plan that raised infrastructure availability and performance from previous years. - Enabled a new culture to flourish. Mentored leaders to create a culture of accountability and growth that attracted and retained top talent.- Built and migrated applications to a new secondary co-located datacenter; decommissioned previous secondary data center; uplifted and eliminated massive technical debt at the primary datacenter without impact to critical services.- Migrated to new customer contact management and contact center SaaS platforms. Added new functionality that improved servicing experience and efficiency.
  • Early Warning®
    Vp, Network & Infrastructure Security
    Early Warning® Aug 2021 - Dec 2022
    Scottsdale, Arizona, Us
  • American Express
    Vp, Engineering Digital Workplace & Contact Center
    American Express Oct 2015 - Aug 2021
    New York, Ny, Us
    Charged with transforming how the Company works, I lead a team of over 100 employees and another 100 contractors in 7 countries, and manage a budget of $135M. This includes end-to-end digital transformation of tools, technology, and the enterprise which (to date) has produced $15M in savings and launched a new era of collaboration. Highlights include:- Innovated new hybrid meeting and work hub capabilities- Moved Company to virtual working in 2 weeks at start of COVID restrictions - User satisfaction improvements of 50%- Lifted NPS scores- Streamlined VoIP for 7 global contact centers - Winning 2019 Digital Workplace of the Year and 2018 Honorable Mention- 10 JD Power Awards in Customer Satisfaction- Decreased customer hold time and accelerated pickup time
  • American Express
    Vp Engineering & Ops Global Network: Data Center, Wan & Lan | Global Contact Center
    American Express Aug 2011 - Oct 2015
    New York, Ny, Us
    Managed the global data network and voice systems for the enterprise (WAN, LAN, data center network architecture, engineering, and operations for internal data communications and data communications for customers and merchants), I led 200 employees in 10 countries, and was accountable for a $200M budget. - Standardized and elevated both security and communication protocols- Achieved new levels of availability (up to 99.999%)- Saved $12M from adjusting headcount and maximizing technology usage- Introduced new technologies such as SDN / NFV and automation- Instrumental in building and migrating to a new flagship data center
  • American Express
    Director Infosec - Cybersecurity & Vulnerability Management
    American Express Nov 2007 - Jul 2011
    New York, Ny, Us
    I was initially brought on board as a consultant charged with building out a robust cybersecurity program and was hired FT in 2007 as Director of Cybersecurity. Designing the infrastructure still in place today, I successfully hardened the company against intrusions and systematically began eliminating security gaps. This dramatically reduced our risk and by implementing a series of security score cards, gave executive leadership concrete, measurable metrics with which to assess our governance.
  • Bt Global Services
    Principal Consultant - Sirt & Cyber Security
    Bt Global Services Sep 2004 - Nov 2007
    London, Gb
    Principal Consultant, InfoSec & CybersecurityBT Global Services2004-2007Hired as a consultant to build the security program for a Fortune 100 client. I played a critical role in developing incident management, intrusion prevention, and alert responses as well as providing analyses directly to client executive leadership.
  • Schneider National
    Senior Security Engineer
    Schneider National Feb 2003 - Sep 2004
    Green Bay, Wi, Us
    Building the company’s 1st network intrusion prevention system, I served as SME for Cleartrust Authentication Solution, a critical authentication tool with 10,000s of users and was member of the security tiger team, the group responsible for building and managing firewalls.
  • Alcatel-Lucent
    Senior Security Consultant
    Alcatel-Lucent Jan 2000 - Feb 2003
    Espoo, Southern Finland, Fi
    I consulted on security policy, assessments and designed network firewall architecture for a wide variety of Fortune 500 clients in technology, education, financial services, and healthcare.
  • United States Marine Corps
    Security Forces | Light Armored Recon | Technology Leader | Information Systems Security Officer
    United States Marine Corps May 1992 - Apr 2000
    Washington, Dc, Us
    Initially stationed on the USS Roosevelt, I served in a combat role responsible for immediate response, reinforcement, and protection of U.S. Embassies and Naval Bases against global and local terrorism threats. Moving into a technology management and information security role in 1995, I planned and deployed mobile tactical telecommunications networks as leader of a 30-member team in support of 3.5K users spread across 8 locations. As Staff Sergeant, I managed a staff of 30 and oversaw a critical 10K user information technology infrastructure.

Christopher S. Skills

Pci Dss Cissp Security Vulnerability Assessment Information Security Management Vulnerability Management Iso 27001 It Audit It Strategy Network Architecture Network Security It Management Itil Security Audits Information Security Cobit Business Continuity Penetration Testing Enterprise Architecture Computer Security Cisco Technologies Application Security Disaster Recovery Security Awareness Governance Cisa Cism Identity Management Network Infrastructure Global Network Operations Network Engineering Computer Network Operations Wireless Networking It Security Operations Network Design It Infrastructure Operations Network Infrastructure Architecture It Operations Management It Operations Computer Forensics Information Technology Data Center Intrusion Detection Firewalls Incident Management Sas70 Data Privacy Networking Enterprise Risk Management It Service Management

Christopher S. Education Details

  • University Of Phoenix
    University Of Phoenix
    B.S. Business Information Systems
  • University Of Notre Dame
    University Of Notre Dame
    Executive Negotiations Program

Frequently Asked Questions about Christopher S.

What company does Christopher S. work for?

Christopher S. works for Semperis

What is Christopher S.'s role at the current company?

Christopher S.'s current role is Director of Product Management.

What is Christopher S.'s email address?

Christopher S.'s email address is ch****@****ail.com

What schools did Christopher S. attend?

Christopher S. attended University Of Phoenix, University Of Notre Dame.

What skills is Christopher S. known for?

Christopher S. has skills like Pci Dss, Cissp, Security, Vulnerability Assessment, Information Security Management, Vulnerability Management, Iso 27001, It Audit, It Strategy, Network Architecture, Network Security, It Management.

Who are Christopher S.'s colleagues?

Christopher S.'s colleagues are Katya Shekliar, Max Carlino, Liron Shilon, Thomas Nobles, Tommy Nicodemus, Volodymyr Zaloznyi, Rachel Hirschman.

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