• Troubleshoot, diagnose, identify, and resolve software issues by means of research, testing, and remote screen sharing.• Perform monthly training sessions for all users on Quantum software.• Using excellent verbal and written skills to create and maintain working documentation which includes processes, procedures, how to’s, known errors, etc.• Create all RFQs pertaining to the Duct product line• Process sales from product line and coordinate with other departments during entire process.• Conduct market and prospect research utilizing the internet and other resources.• Update CRM with customer, prospect and forecast information

• Troubleshoot, diagnose, identify, and resolve software issues by means of research, testing, and remote screen sharing• Using excellent verbal and written skills to create and maintain working documentation which includes processes, procedures, how to’s, known errors, etc.• Consult customers on the ideal use of the software based on best practice and customer business processes• Provide answers directly to clients by identifying problems, researching answers, and guiding them through corrective steps quickly, clearly, and jargon-free• Create all sales proposals for entire Stockmarket Sales Department.• Conduct market and prospect research utilizing the internet and other resources.• Update CRM with customer, prospect and forecast information• Cold calling, prospecting, and closing all sent proposals.• Weekly reporting to sales management on all areas of sales activity.

To ensure the game is played safely and fairly. The referee enforces the rules of the game and in a game will make hundreds of decisions – determining when a violation or foul occurs and then stopping the game to issue the correct penalty.

• Partner with specialists to get customers access with experts for their financial needs.• Demonstrate strong communication and interpersonal skills to close sales.• Proactively meet with customers to discover their financial needs.• Participate and assist in finding resolution to sales channel conflict

To ensure the game is played safely and fairly. The referee enforces the rules of the game and in a game will make hundreds of decisions – determining when a violation or foul occurs and then stopping the game to issue the correct penalty.

• Responsible for achieving pre-set sales goals and closing objectives.• Identify customer needs thru discovery and sell products to match their needs.• Provide exceptional customer service on all calls.• Process and manage inbound phone and internet inquiries that are related to products

• Create, manage, and execute lead generating campaigns focused on specific markets.• Conduct market and prospect research utilizing the internet and other resources.• Update CRM with customer, prospect and forecast information• Assist in developing and implementing plans for driving sales and achieving sustainable traction

To ensure the game is played safely and fairly. The referee enforces the rules of the game and in a game will make hundreds of decisions – determining when a violation or foul occurs and then stopping the game to issue the correct penalty.