Christopher A. Email & Phone Number

New York, Ny, Us

New York, New York, United States

- Collaborating with other managers to market campaigns to promote wellness internally to over 1000 employees

- Establishing an expert-level of product knowledge in carousel pop up shop, that rotates every 14 weeks- Utilizing the understanding of products and customers’ desires to exceed personal sales goals by 15% in five consecutive months- Maintaining and expand on a client book by developing unique and personal connections with customers- Managing proper and attractive merchandise display, ensuring strategic placement of products that maximizes purchases

-Demonstrated a luxury customer experience to our clients through expert knowledge of products- Investigated and resolved customer complaints or issues to strengthen store reputation and less retention- Assisted an average of 70 local and international customers per day by responding to inquire and located product

New York, New York

-Supervised and managed sales staff of 40 associates; communicated job expectations, provided direction support and motivation to sales teams to match agreed targets and KPI’s.-Enforced procedures and policies while training 40 associates to effectively use the POS system-Introduced social media marketing on Instagram to increase foot traffic and in store engagements with customers-Engineered a metric data system in order to track and improve customer loyalty by implementing storewide strategies reaching 70 sales associates

- Educated customers about the brand to incite excitement about the company’s mission and values- Spear-headed clients style needs based on customer wants and trends targeting their demographic- Conducted training over 60 employees on various duties, including product knowledge and customer service skills to boost sales up to 25%