Founded in 1994, QPharma is the industry leader in cloud-based software and services for life sciences. The Commercial Services division provides solutions that include sample management and distribution, product launch management, online training, and HCP/KOL targeting and engagement. Services offered by the company’s Professional Services division include validation services, project management, auditing, and training. QPharma is a National Association of Boards of Pharmacy Verified Accredited Wholesale Distributor, and an approved American Medical Association Database Licensee. To learn more, visit www.qpharmacorp.com.SBL is responsible for the overall relationship management of a portfolio of key accounts and successful delivery of contracted deliverables to our key clients and business partners. Provide oversight in the budgeting and engagement authorization process for strategic partnerships. Maintain a high client satisfaction by providing proactive communication and issue management. Support the key strategic business activities that will result in the expanded use of the QPharma Applications and Services. Develop and maintain client relationships as a “trusted advisor” through effective proactive project management. Provide guidance and consulting to clients around the best use of the QPharma Applications

Medidata Solutions is the leading provider of cloud-based solutions for clinical research in the life sciences. Our innovative technology is used by over 400,000 people everyday and helps to streamline the clinical development process-ultimately enabling life science organizations to conduct their clinical trials faster, safer, cheaper and smarter.Our client base accounts for more than 50 percent of the global research and development efforts and includes 90 percent of the top 25 pharmaceutical companies, as well as numerous leading medical device manufacturers, contract research organizations (CROs), and academic institutions. We are consistently rated among the top medium sized companies to work for. That’s because we provide new innovative challenges for people from every discipline, from engineers and scientists to marketing, legal, accounting, human resources, and more.CSP Role:Managing the overall relationship and expectations with a Contract Research Organization (CRO) from a professional services perspective for all services and deliverables across all Medidata functions.-General oversight of the complete project development life cycle for all assigned client projects/studies -Providing mentoring and guidance on project management methodologies for all assigned project managers-Oversight and coordination of all overlapping project timelines and deliverables for a sponsoring client-Actively team with sales organization to ensure customer satisfaction, effective scope management, and change management as required for project life cycle

Qforma, a leading provider of fully managed “Solution” as-a-Service (SaaS) product launch management and key opinion leader (KOL) identification and management to the life science and medical device companiesKey Accomplishments:- Successfully deployed and managed an enterprise-wide SaaS based project management system to a top 5 pharmaceutical company. This powerful software application is used currently to manage and report on all of the active product launches across the globe- Launched the company’s first ever Project Management Office (PMO) to handle both internal and external client operational processes and showed an immediate return on investment within the first year of deployment- Standardized the iLaunch software implementation process, and created substantial operational efficiencies within the product enhancement request process.- Supervised multiple project managers and client team coordinators for the US operations team.- Established a consistent and repeatable process for US personnel to implement Global Identification projects utilizing off-shore resources.

SkilaMederi, a leading provider of fully managed “Solution” as-a-Service (SaaS) product launch management and key opinion leader (KOL) management to pharmaceutical and medical device companies

OneWorld partners with leading pharmaceutical, diagnostic and device companies to design, develop and deploy global information-exchange solutions across the continuum of healthcare delivery.Key Accomplishments:Standardization of convention communication channel operations and created standard processes to allow for an overall increase in project productivity.Led organization through extraordinary business and cultural transformation; results included new organization design, go to market strategy, customer value proposition and licensing model. Overcame significant operational and cultural challenges during changes in senior management.Supervise multiple project managers and client team coordinators for all convention and experiential deployments.Launched the company’s first ever enterprise-wide CRM with integrated project management software to allow for overall project efficiencies and greater visibility into the company workload for resource leveling.Redesigned and launched the oneworldinc.com website with updated company information and contact details.Deployed the first ever Rheumatoid Arthritis “Everyday Challenges” experiential booth at the American College of Rheumatology (ACR) annual conference.

Responsible for developing and implementing long-term growth strategies for the business unit while managing day-to-day operations of 3 different Fortune 500 accounts with unique and dynamic software application needs that generated 38% of the total revenue for InsiteResearch. Successfully implemented, over a four year period, a suite of products and custom data services to 7 of the top 10 pharmaceutical clients in the United States. Led the deployment of mission critical solutions currently utilized by the world’s leading global pharmaceutical company. Key Accomplishments:Developed and implemented customer centric workflow strategy via “customer relationship management” CRM technology which served as the foundation for double-digit revenue and operating income growth across two product segments. Utilized customer workflow strategy to drive new implementation guidelines, yielding a better process for InsiteResearch’s overall CRM application across client base.Deployed the first company wide social media strategy to increase web presence; shaped the corporate redesign of the company website to include “search engine optimization” (SEO) design and implementation. Website improvements promoted client growth and the acquisition of $600K in new client revenue.Conceived and launched integrated sales and marketing plan for a new CRM product that led to client acquisitions when leveraged by direct sales force and utilized as a part of an innovative tradeshow presence.Directed negotiations and the drafting of supporting legal contracts to drive sales and delivery processes. Executed complex multi-term software and professional services contracts. Typical multi-term contract values exceeded $2M.Developed previously unavailable client reporting metrics and analytic tools resulting in the enhanced identification of issues and the rapid response of corresponding solutions.

Developed multiple product roadmaps and drove strategies, execution of features and functionality for our “software as a service” (SaaS) market research applications – drove 300% revenue growth in first year by launching two new web application products. Led various cross functional teams in design and launch of premier primary market research product with lifetime revenues over $10M, plus annual CRM revenues of $4M. In addition to day-to-day Product Management responsibilities, served as Webmaster of three commercial websites.Key Accomplishments:Led and actively engaged various project teams in developing novel technology concepts; gathered business requirements, identified design alternatives, and managed project schedules and costs. Led the launch of a web-based primary market research product within 90 days of proof of concept. Created the functional requirements for CRM solution and managed software development life cycle, successfully integrating new functionality into internal and external legacy systems. Built flexible architecture to handle a wide range of interfaces resulting in $200K savings.Managed all phases of product launches and go-to-market activities inclusive of pricing, marketing communications, sales training development, and webinars. Led field sales training of 500 sales associates.Led an organization of 15 team members to deliver several concurrent projects worth $4M in total revenue. Team grew to over 49 members and expanded into global markets, serving as a key revenue growth driver. Maintained a constant awareness of trends and developments in web technology to ensure applications were ahead of competitors’ technology and business initiatives.

Responsible for deploying and training physicians in electronic prescribing solution across the mid-Atlantic market. The application was deployed via a mobile platform and provided customized logic designed to change the prescribing habits of providers and leading to improvements in cost savings and product efficacy. Key Accomplishments:Converted physician user base from a historical business model that provided the product free of charge to a fee for service business model and reached 120% of sales goal.Pioneered development of materials explaining how to sell, deploy, and train others on the new web based enterprise practice management system.Developed several cold calling techniques that increased lead generation and sales growth.

Other company names associated to this role due to mergers and acquisitions: Parkstone, RxConnect (PacifiCare), and MedemorphusKey Accomplishments:Closed over 800 open cases and activities in addition to contributing 150,000+ total scripts to the Atlantic coast operations group. Assisted in creating an innovative method that improved client solution deployment by 20%.Performed duties of both sales and service providing end-to-end customer service along with staff training sessions to increase overall utilization of the application.Increased total utilization of e-prescribing software solution across sales territory by 260% within a five month time span.

Designed and developed several B2B sell-side e-commerce web applications that help Fortune 1000 companies effectively manage warranty budgets and save valuable processing time. Delivered triple digit process improvements for most clients, directly resulting from successful product deployment.Key Accomplishments:Increased efficiencies within the code base to allow for a quicker deployment of the application and the saving thousands of dollars in implementation costs.Applied marketing expertise to effectively communicate key ideas advanced by the marketing team to the appropriate members of the product development team – thereby ensuring application reliability and stability.Created and maintained web pages for B2B sell side E-commerce applications running on top of the Weblogic server environment using JSP, HTML and JavaScript. Participated in development of software applications facilitating warranty functions and the process of online order and catalog functions.