Development and configuration of the OHTAX system; based on Fast Enterprises' GenTax CoTS product.Rollout 1 (2022 - 2023): Development for the financial postings team focusing on the department interaction with The Attorney General of Ohio.Production Support (2023 - Present): Ongoing development and maintenance for the individual tax portfolio of the OHTAX system.

Detroit, Michigan (October 2019 - April 2022) - Long-term product support for the FastUI installation of the Michigan Unemployment Insurance Agency. Assisted with development upgrade functionality related to employer benefit charging and monetary determinations. Winnipeg, Manitoba (November 2016 - October 2019) - Project architect for the long-term support of the GenTax installation of the Ministry of Finance. Olympia, Washington (August 2015 - November 2016) - Development of Initial Claims and Monetary Determinations for the Washington State Employment Security Department. Winnipeg, Manitoba (July 2014 - August 2015) - Business analysis and development of audit-related financial calculations engine for the Manitoba Ministry of Finance. Upgrade and implementation of audit discovery and data warehousing configuration. Detroit, Michigan (September 2012 - July 2014) - Development, Configuration, and Reporting for Government Revenue Management enterprise software. With the Michigan Unemployment Insurance Agency, I developed and maintained the set of Educational and Training Administration reports that the state uses to report jobless benefit figures to the Federal Government.

PNC Mortgage:January 2011-June 2011: Documented existing procedures into written policy and procedures manuals to comply with regulatory mandates.June 2011-August 2012: Serving in a dual Business Analysis/Development role facilitation financial form security and remediation via web-based workflow tool. Also assisting with various SharePoint migrations in the PMO division.

Development and maintenance of websites utilizing new development technologies and conforming to university standards. Troubleshooting and maintenance of PC and Apple workstations and notebook computers in an enterprise network environment. Write student/staff training materials and ensure development of further web-accessible resources.Maintain database systems and web-based applications while maintaining a high level of discretion as it pertains to student, staff, and faculty data. Utilize still/motion digital imaging techniques for use in print and digital marketing publications.

Handled customer complaints and comments regarding store policies and procedures. Performed inventory management and analysis. Followed established cash control policies to ensure accurate accounting.