Shift Lead / Origins Trainer
El Cerrito, California, United States
Experience: • Lead workshops focusing on the primary functions and proper usage of espresso and coffee brewing equipment • Teach classes concerning the origins of coffee, comparing coffee growing regions and coffee processing methods • Manage day to day operations of a coffee bar and act as a service leader for a team of baristas to provide an excellent customer experience and ensure all financial and service goals are met • Facilitate new barista certifications and develop talent for the Berkeley region • Perform daily administrative tasks such as managing inventory and planning team member training • Ensured quality and cleanliness standards daily resulting in no failed audits during entire tenure