Chris C. Email & Phone Number

New Zealand

• Primarily responsible for engagement with passengers travelling to, through and from New Zealand. • Make decisions on travel and entry to New Zealand.• Facilitate genuine travelers and ensure immigration risks posed by travelers who do not meet entry requirements can be identified and mitigated according to policy and legislation.• Assessing and interviewing travelers either by phone or in person and gathering information to verify or determine whether a traveler meets entry requirements. • Ensuring that travelers and airlines comply with immigration law and policy, while balancing any exceptional or compassionate circumstances an individual may have.• Examining false and fraudulent documents. • Responding, primarily by phone, to airlines at various ports around the world, when they request permission to uplift a passenger and bring them to New Zealand. • Investigating, gathering, and communicating intelligence as appropriate

Auckland, New Zealand

Court Taking – Facilitating running of the court. Includes introducing judicial officers in English and Te Reo Maori, working closely with them in the courtroom and chambers, managing jurors and general administration of the court.Case Management – Taking responsibility for ensuring that the judiciary and case parties have all the information they need, and that the logistics are in place to ensure cases are heard in a timely and effortless manner.Customer service – Interacting with customers on any court related manner. Customer queries via face to face, phone call and email.

Dubai

Oversee all aspects of flight safety, security, and well being of passengers and a team of 26 crew. Served as both a brand and customer ambassador by demonstrating a positive attitude and professionalism.Monitored and evaluated crew performance, delivered feedback, and job training as needed.Facilitated the delivery of exceptional customer service to all passengers.Addressed and resolved any concerns, issues, or complaints promptly and effectively.Generated increased revenues through premium cabin product upgrades and onboard duty-free sales. Executed responsible decision-making displaying business acumen. Furthered company objectives by proposing cost-saving initiatives and revenue-generating ideas.Handled customer service questions and provided Flight Service Management with assistance for inbound and outbound flights.Responded to passenger injuries and aircraft emergencies by providing appropriate management, guidance and support.Acted as the liaison with local and system departments.Trained in First Aid, Safety, Emergency equipment use and Security

Dubai, United Arab Emirates

Managing & guiding multicultural teams to deliver the worlds best inflight experience - ensuring the highest level of customer service. safety & security. Providing feedback & appraisals in order to enhance performance. Building teams, creating & encouraging a healthy environment for the team to flourish.Ensuring procedures & standards are adhered to. Following up on customer satisfaction.

Dubai

First class crew, providing on demand service to the first class cabin. Connecting with our customers, ensuring a personalized, attentive & professional service. Delivering attention to detail in every aspect with a high level of product knowledge. Working in a "Private Jet" environment.

Dubai

Operating in the Economy & Business class cabins as part of a multicultural team. Delivering the worlds best inflight experience.Managing customer requests, seating issues, medical situations, service delivery & galley management.

Auckland, New Zealand

Providing travel arrangements for clients. Airline tickets & reservationsCruise itineraries & recommendations Land tour recommendations & bookingsFull travel itineraries & bookings.