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I am mostly engaged with a client but can provide ad-hoc support on Mondays NZT for the right person or team in New Zealand or Southeast Asia."We're all in this together, let's show up for one another."I am an Adaptive Enterprise Coach who helps large-scale organisations respond to—and even force—change in complex, uncertain, and turbulent industries so they can succeed in realising their vision. As a systems thinker, I have a broad focus on the whole organisation. Though I have a rich background as both a coach and product leader operating under the "Agile" umbrella, the term "Agile" has lost all meaning and "Adaptive" captures the original intent better.I am enthralled by and passionate about how people work together to create innovative products that delight customers, create value, and do good in the world. This endeavour is more than a career to me: my vocation is the expression of my non-sectarian and non-dual spiritual practice in a corporate context.What I bring to the table:• Demonstrable cross-functional executive-level engagement, both inside and outside of the product development organisation.• Experience in organisations of all sizes, ranging from a Fortune 10 business to small, bootstrapped startups.• 8 years experience coaching and mentoring software development teams, leaders, and executives, resulting in teams that deliver twice the value in half the time with ten times the joy.• 11 years of experience designing, developing, and shipping innovative products that delight customers, create value, and do good in the world.• An integrated, well-informed, and sophisticated approach to professional coaching rooted in gold-standard coach education and practice, including Co-Active, Aletheia, Motivational Interviewing, and MindTime.• Co-founded a successful startup leading to a significant acquisition.• Extensive expertise in a diverse range of frameworks that support complex product organisations, including Cynefin, 1st- and 2nd-generation Lean software development, Large Scale Scrum, Scaled Agile Framework, Kanban, and others.• Recognised by the Hillary Institute for my work as a coach and mindfulness instructor, I was inducted into the Edmund Hillary Fellowship as a Fellow and received a rare Global Impact Permanent Resident Visa from the New Zealand Government.• Strong liberal-arts academic background with emphasis on economics, social innovations, and operations.• Creator of the Agile Potluck™ and former host of the San Francisco Agile Potluck™ Series, an official Scrum User Group.• freeCodeCamp 2018 Top Contributor.
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FellowEdmund Hillary Fellowship (Ehf)Tākaka, Tasman, Nz -
Enterprise Agile CoachApproach Perfect Sep 2020 - PresentTakaka, Tasman, New ZealandMarch 2024 – Present: Enterprise Coach for a publicly-traded healthcare products and subscription-based solutions company.July 2021 – March 2024: I led a team of five coaches within a division of a Fortune 10 multinational. Our coaching team supported teams and leaders across and beyond our product development domain, facilitating significant improvements in revenue, productivity, employee satisfaction and retention, speed to market, and responsiveness in a VUCA environment.September 2020 – July 2021: I embarked on and completed a successful Agile and Large-Scale Scrum transformation with a healthcare startup.Coaching: I have coached well over a hundred teams and leaders—ranging from individual software development teams to C-level leadership—using a novel and integrated approach drawing from Co-Active, Aletheia, Motivational Interviewing, Mindtime, Cynefin, and pragmatic mindfulness. My coaching is fearlessly rigorous, focused on business results, and heart-centered as I support my clients' unfoldment into their highest potential. Mentoring: I mentor teams and leaders as they evolve their processes, structure, and culture to foster true organisational agility. I am framework-agnostic and have delivered customised SDLCs and structures to all of my clients based on their unique context. I am heavily informed by 1st- and 2nd-generation Lean software development, LeSS, SAFe, Kanban, XP, design thinking, and many other frameworks. Training: I developed a Remote Agile Masterclass based on Training from the Back of the Room and Liberating Structures. I have trained over three hundred professionals, enhancing their capabilities and improving business outcomes.Facilitation: I am a skilful multi-modal facilitator. For example, I facilitated the majority of a 2-day leadership offsite, supporting the team as they made extremely challenging prioritisation decisions for their portfolio. -
FellowEdmund Hillary Fellowship (Ehf) Mar 2019 - PresentRecognised for my work as an Enterprise Coach and meditation instructor, I was selected as an EHF Fellow in 2019. EHF is a public/private partnership between the Hillary Institute and the New Zealand government that offered a limited number of work and permanent residence visas to high-impact entrepreneurs, investors and change-makers. Together, we are collaboratively building solutions to global challenges from Aotearoa New Zealand. -
Enterprise Agile CoachHolo.Host May 2019 - Nov 2020Provided remote Agile, Scrum, Kanban, and Lean training, mentoring, and coaching to globally-distributed development teams, Product Owners, Scrum Masters, and executives, primarily using the Large Scale Scrum (LeSS) framework. -
Agile Coach, Large Enterprise Clients (Confidential)Accenture | Solutionsiq Jun 2018 - May 2019San Francisco, Ca• Provided Agile and Scrum training, mentoring, and coaching to teams, Product Owners, Scrum Masters, and executives. • Supported both a global hospitality technology enterprise and a global genetics entertainment enterprise. -
Agile CoachMandala Agile Oct 2017 - May 2019San Francisco• Provided public 2-day certified Scaled Agile Framework (SAFe) 4.5 Scaled Agilist training.• Developed and produced a self-paced video-based Scrum study program for a leading DevOps company.• Coached teams and programs on Agile, Scrum, Kanban, JIRA, and release planning at a leading healthcare startup. -
Agile Coach At EbayAccenture | Solutionsiq May 2016 - Oct 2017San Francisco Bay Area• Coached over 20 Agile teams, including Product Owners, Scrum Masters, Program Managers, and leadership.• Conducted over 140 hours of highly-interactive training workshops.• Developed a standardized Agile self-assessment instrument for teams.• Developed good practice global standards for Scrum coaching.* Developed good practice global standards for use of the company's ALM software. -
Sr. Product Manager, Incident ManagementPagerduty Sep 2014 - Apr 2016San Francisco Bay Area• Co-invented OpsDex™, a patented operations benchmarking tool based on a significant sample of the IT industry.• Global product lead for PagerDuty Insights and confidential products (desktop and mobile) in R&D phase.• Coached two distributed Scrum teams and fellow Product Owners. Introduced a SAFe-based planning framework. -
Enterprise Agile CoachCisco Jul 2014 - Sep 2014San Jose, Ca• Provided Scaled Agile Framework (SAFe) training and coaching to development teams, Product Owners, Scrum Masters, and leadership.• Co-facilitated the division’s first Program Increment Planning event. -
Agile Coach / Release Train EngineerIf(We) May 2014 - Jul 2014San Francisco, Ca• Provided training and coaching in Agile Development principles and practices to in-house development teams, Product Owners, Scrum Masters, and executive leadership.• Acted as Scaled Agile Framework Release Train Engineer for several high-performance ScrumXP teams. -
Sr. Product Manager, Stubhub Labs And RecommendationsEbay Inc – Stubhub Mar 2013 - May 2014San Francisco Bay Area• Global product lead for the StubHub Intelligent Recommendations Engine.• Conduct early-stage consumer research and product development against long-term company objectives.• Coach delivery and leadership teams on Agile (Scrum/Kanban) software development culture, principles, and practices -
Sr. Product Manager, Social VenturesEbay Inc Sep 2011 - Mar 2013San Jose, Ca• Global product lead for eBay Student Accounts and confidential products in R&D phase.• Internal product, analytics, and SEO consultant for eBay Sustainable Commerce, eBay Giving Works, and Instant Sale.• Design, develop, ship, maintain, and sunset high-profile products within a large matrixed organization.• Define business, product and marketing strategies, write requirements and documentation, and improve development processes.• Collaborate with nearly two-dozen domestic and foreign cross-functional teams and partners. -
Sr. Product ManagerEvolve Media, Llc Aug 2008 - Sep 2011Los Angeles, Ca• Defined the product strategy for four demographic hubs, a product portfolio representing 75% of the company’s annual revenues and 60% of year-over-year growth.• Managed up to three domestic and foreign cross-functional Agile development teams.• Defined the company’s mobile strategy, launched its first mobile websites, and defined the mobile version of its largest site.• Researched, developed, and launched a large editorial destination and social network for moms in less than four months.• Designed an ad-targeting system now used across the organization, eliminating development required for targeted advertisements entirely and increasing revenue by enabling previously unavailable highly targeted campaigns. -
Chief Operating Officer, Co-FounderStudent Of Fortune, Inc. Oct 2005 - Jan 2009Los Angeles, Ca• Launched and managed a successful startup, including product, accounting, strategy, marketing, R&D, and development in Perl/MySQL running on Apache/FreeBSD.• Acquired by Chegg, Inc. in August 2011 for an undisclosed sum of cash and stock. -
Product ManagerOversee.Net Jul 2007 - Jul 2008• Defined the product strategy and managed a cross-functional Agile team for Low.com, a mortgage lead generator.• Designed and shipped the industry’s first credit bureau verified Federal Housing Administration mortgage lead.• Designed and optimized landing pages using A/B, multi-factorial, and lab-based user testing.• Consulted and managed the company’s largest mortgage industry clients. -
Director, Client ServicesLeads360, Llc Jun 2005 - Jun 2007• Directed the company’s account management and technical support departments through 45x revenue growth in less than 2 years• Researched and developed best practices recommendations for mortgage industry clients• Designed and evangelized core product functionality based on customer feedback and metrics-based research• Conceived, designed, and personally developed LeadGuardian™, the only anti-theft tool on the market that protected expensive mortgage leads and trained new loan officers
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Operations SupervisorMcmaster-Carr Supply Company Aug 2003 - Jun 2005Managed freight logistics, domestic and international expediting, high-profile orders, and exceptions. -
Project ManagerFrontera Corporation Jul 1999 - Jan 2001• Managed customer relationships, change requirements, and documentation• Supervised graphic designers and provided technical oversight for a design group in a fast-paced development environment, substantially improving usability
Chris Gagné Skills
Chris Gagné Education Details
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Entrepreneurship And International Management -
Economics For Business And Management
Frequently Asked Questions about Chris Gagné
What company does Chris Gagné work for?
Chris Gagné works for Edmund Hillary Fellowship (Ehf)
What is Chris Gagné's role at the current company?
Chris Gagné's current role is Fellow.
What is Chris Gagné's email address?
Chris Gagné's email address is cs****@****uty.com
What is Chris Gagné's direct phone number?
Chris Gagné's direct phone number is +141580*****
What schools did Chris Gagné attend?
Chris Gagné attended University Of California, Los Angeles - The Anderson School Of Management, Occidental College.
What are some of Chris Gagné's interests?
Chris Gagné has interest in User Interface Design, Backpacking, Economic Empowerment, Civil Rights And Social Action, Software Development, Nonprofits, Meditation, Photography, Science And Technology, Usability Research.
What skills is Chris Gagné known for?
Chris Gagné has skills like Leadership, Development, E Commerce, Social Media, User Experience Testing, Agile Project Management, User Experience, Perl, Start Ups, Usability Testing, Mobile Product Development, Market Research.
Who are Chris Gagné's colleagues?
Chris Gagné's colleagues are Natalie Reitman-White, Leonard Hope, Courtney K., Michelle Grenier, Sinead Watson, Alana Scott, Kirsty Reynolds.
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Chris Gagne
Vp, Global Creative Strategy & Research At Universal PicturesLos Angeles Metropolitan Area1nbcuni.com -
Chris Gagne
New Alexandria, Va2crowell.com, amazon.com2 +161786XXXXX
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Chris Gagne
Paris -
Chris Gagne
Greater Ottawa Metropolitan Area
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