Chris Eaton Email & Phone Number

Scottsdale, Az, Us

Forchheim, De

Corporate Strategist across three (3) complex business areas with responsibility for $1.6B in Orders. Serve as Strategic Business Partner to Zone General Managers and provide leadership to 20 team members accountable for Offer to Cash operations. Reports include Senior Director Quote to Booking, Senior Director Field Finance, (3) Directors of Contract Service, and 14 Quote to Booking Specialists. ● Manage full Offer-to-Cash process by negotiating contracts with a focus on pricing excellence and profitability, coordinating delivery teams, maintaining integrity of books and records, resolving credit and collection issues ● Gained recognition as the #1 in the Modality and Diagnostics business zone in FY2022 through effective market share growth, business process improvement, competitive pricing strategies, and successfully executing the business model● Improve accounting standards by leading the company wide IFRS implementation to transition from US GAAP and ensure compliance with all Financial Accounting Standards Board, SEC, Internal Revenue Service, and other regulations● Strengthen the financial integrity of Siemens by monitoring the financial performance of assigned zones, executing corrective measures as needed, preparing detailed reports, and collaborating with accounting/finance personnel● Formed an internship program to hire, train and develop top talent by partnering with five (5) universities; gained 30+ interns, including 13+ full time hires, launched a Project Management Office to drive transformation and growth● Create Value Partnership and Enterprise Solutions to adapt to marketplace changes and meet business objectives by analyzing market research, departmental performance management systems, predictive analysis, and dashboards.

Forchheim, De

Selected to oversee key revenue-generating functions, including key account management, sales, and business development for 37 strategic regional and global enterprise accounts covered by 28 Key Account Managers across 14 countries. ● Generated €350+ million in business volume by developing and executing WEA Key Account Strategy● Launched a coaching program with in-person and web-based training for 34 KAMs and 19 regional management team coaches adopted by 160 users; achieved a 100% completion rate for strategic account business plans● Implemented a solutions-based strategic selling approach across diagnostic imaging, laboratory diagnostics, advanced therapies, ultrasound, point of care, digital services, enterprise solutions, and customer service to advance sales growth● Improved customer experiences by leveraging customer-engaged digital enablement software and eco-system solutions and adding new offerings, including consulting, digital and managed services, and web-based customer training ● Aligned the enterprise sales organization’s objectives with the corporate business strategy through active participation in corporate strategic planning, sales strategy development, sales analysis, resource planning, and sales team leadership● Coordinated executive alliance strategic sessions, developed Climbing the Customer Ladder initiatives, and facilitated the annual WEA KAM Excellence Forum attended by the CEO and WEA regional management team

Forchheim, De

Headed the Western Europe & Africa (WEA) regional team comprising 11 direct reports managing 13K systems across 60 countries with a business volume of €55M+; implemented an innovative business model and strategic business approach.● Achieved 40%+ growth and recognition for WEA as the #1 CDV region globally for FY2017 by conducting country business review workshops and 100+ asset planning consulting sessions to cultivate strategic partnerships and identify growth targets to integrate across Service and Diagnostics Imaging business lines● Maximized financial return on asset investments by driving digital enablement for cost reduction and process enhancement, shifting from onsite to online customer service, and proposed offering software-based products

Forchheim, De

Advanced WEA business success by working with cross-functional HQ Global Marketing, Service, and Business Areas teams to interpret market research data and design strategic marketing initiatives to develop branding and expand customer network.● Identified new markets, products, and technology opportunities to align with business marketing strategies● Improved C-Suite relationships through customer segmentation and geo-fencing with virtual geographic boundaries; established strategic relationships by conducting executive alliance strategy sessions and industry network events

Forchheim, De

Led a team of 10 Global Key Account Managers and 10 Global Accounts with a €165M portfolio of business; organized and implemented executive-level initiatives to improve business operations, C-Level partnerships, profitability, and efficiency.● Drove new business opportunities by developing the key account strategy and coaching the team on identifying and establishing customer relationships with key decision makers (C-Suite & KOLS) and managing the Account Business Plan● Increased overall revenue by managing the enterprise sales infrastructure and implementing efficient processes and staff development practices across the sales organization to boost organizational health and sales● Drove continuous business improvement by analyzing customer feedback from survey data and market research to identify customer business requirements, establish metrics and develop strategies to meet business targets

Forchheim, De

Developed plans for strategic accounts to drive growth, profitability, customer satisfaction, and customer retention by cultivating long-term relationships with key account decision-makers. Boosted clinical, operational, and financial return on investment by building justification for securing capital, creating value, and presenting technical product data.● Secured the largest single deal in Siemen’s history with UCLA, generating $19.9M in total business and $3.3M in customer development business by conducting asset planning sessions with multiple campuses across UCLA in FY2014● Grew business by 300% between FY2013 and FY2014; earned the Crest Award and Peak Award for sales performance as the #1 Asset Management Executive in the US, delivering $10M against a budget of $4M; achieved 247% of target

Forchheim, De

Managed the customer sales process for a $500M business portfolio; oversaw and administered the factory tours, product presentations, new product training, trade shows, field sales support, and pricing issue resolution. Collaborated closely with the Western Zone General Manager and Regional VPs to book and revise complex customer orders and complete complex sales orders/purchase orders to vendors based on customer requirementsBoosted customer retention by completing complex sales/purchase orders to vendors according to customer requirements and managing account relationships to ensure timely shipment/billingImproved business health by analyzing conversion rates and conducting marginal analysis for multimodality deals and sales funnel management; interfaced with factory and product/marketing groups to resolve complex technical changes

Washington, Dc, Us

Operated and maintained the Navy’s global satellite telecommunications systems, supervised a 60+ personnel damage control division and a customer service center supporting an IT network of 25K+ usersGained Top-Secret Security clearance; recalled to active duty in March 2011 for Operation New DawnMaintained 100% accountability for 100+ controlled cryptographic items (CCI) for the security department while deployed to the Port of Jebal Ali, UAEConducted security vessel vetting for 250+ vessels, 100+ vehicles, and personnel inspections; dedicated 240+ man-hours performing underway surveillance on foreign-flagged contacts of interestAwards, medals, and honors include Sailor of The Quarter (2013 & 2014), Meritorious Unit Commendation, Good Conduct Medal, National Defense Service Medal, Armed Forces Expeditionary Medal, Armed Forces Reserve Medal With "M" Device, Global War on Terrorism Expeditionary Medal, Global War on Terrorism Service Medal, Humanitarian Service Medal, Sea Service Deployment Ribbon (2), Navy & Marine Corp Overseas Service Ribbon, Sharpshooter Rifle Ribbon, Sharpshooter Pistol Ribbon

Virginia Beach, Virginia, Us

Assisted clients in saving money, reducing their carbon footprint, and gaining a return on investment by driving sales within this environmental and energy management companyClosed the largest deal in Myriad Green Energy Management’s history totaling $8 million in FY2011, by selling green energy solutions to a hotel and casino resort chain spanning 13 properties in Las Vegas, NV Recognized as the National Top Performing Sales Manager out of four (4) Sales Managers in 2009 and 2010 Managed the end-to-end transaction lifecycle; conducted professional analysis and consultations to identify client needs and provide energy management solutions to enable clients to be green with a return on investment; interfaced with C-Level executives at major corporations

Forchheim, De

Generated and qualified new sales opportunities by performing 40+ daily outbound prospecting calls to position Siemens Medical solutions; acquired customer data, including contact information, business issues, political landscape, and organizational structure Performed in the top 20% every quarter among Account Development ExecutivesCollaborated with work teams in the assigned Los Angeles region to understand business needs and represent the Account Development teams’ activities positivelyDeveloped extensive knowledge of various organizations with each division, their functions, and the Customer Service Group’s organizational structureExpanded customer network by integrating technical product information with market and account intelligence to craft customized messages and questions to target and convert individual prospects