Christopher Kickner Email & Phone Number

Palo Alto, Ca, Us

-Strategic Program Manager to ensure alignment on multi-year programs with sponsor and stakeholders then deliver on scope, schedule, and budget for Ink Strategy and NDA Programs working across multiple functions and regions. -Defined and implement processes for tracking business metrics: Ink Qualification Programs, Ink Quality Reporting, Complexity Risk Index and other improvement cycle processes.-Mentoring and training of younger Program Managers to successful set up and complete their programs.

Palo Alto, Ca, Us

- Financial management for 3 organizations including over 150 FTE and $30M of expenses per year.- Provides the program management leadership: R&D Portfolio, CAPEX Justification, and IT planning.- Led the submission, tracking and business justification for the CAPEX process which has an annual cash flow expectation of $170M per year across the Print GBUs.- Created the tracking and reporting of the “Make It Better” cost structure and OP improvement initiatives for the Print GBU that drove on average $500M of saving per year.- Developed the standardization for the submission, tracking and profitability justification data for the R&D NPI Programs process for Print, which has an annual budget of $800M per year. - Prepare materials that follow a data-supported approach to determine key findings and financial impact to the EVP and staff.

Palo Alto, Ca, Us

- Managed a staff of 11; solving complex business/technical issues within the established framework of Lean Six Sigma Deployment, Business Case Modeling, and Program/Project Management.- Developed and communicated tools and standardization of processes for the Advance Program Management Team within the Supplies organization.- Standardized the CAPEX Justification deliverables with an annual cash flow of $30M.- Provided input as the liaison and resources for Corvallis Site Organizations to provide risk assessment and Business Continuity Planning, also a member of the Site Emergency Action Plan Team.

Birmingham, West Midlands, Gb

- Developed and presented department strategy, tactical plans and department budgets.- A member of the executive team, we defined P&L goals, budgets and three-year road maps for programs to continue a growth of 20% YOY.- Led the revision of the Product Life Cycle Process. Defined the roles, responsibilities and re-use to release more 25% products per year. - Generated and reviewed of the NPI program deck of our Products with a cross-functional teams.- Reviewed and implemented changes to the Operations returns and escalation process.- Interacted with the vendors during the development process to meet schedule and costs for proto and production builds on over 10 program launches.- Reported to the Food and Drug Administration (FDA) for compliance to meet federal safety goals.- Digitized, workflow and reporting for the NPI Process, PO Approval Process, Sales Item Fulfillment Request using Java in MSCRM and SRSS in Visual Studio to improve tracking of key metrics.- As the Interim IT manager, coordinated the maintenance of the Information System Infrastructure.

- Led a department of 28 people that included Electrical Engineers, Firmware Engineers, Mechanical Engineers, Test Technicians, Compliance Engineers and Documentation Control. - Negotiated contracts with our OEM partners to utilized new technologies and business opportunities.- Facilitated a lean event that developed and implemented policies and processes that linked cross functional groups including operations, engineering and marketing to lower the NPI/NTI product design life cycle by as much as 40% and increased key customer involvement. - Collaborated with department heads and teams that included domestic and international NPI design resources in low cost regions.- Researched trends and characteristics of Statistical Process Control and Data Analysis using tools such as Minitab and MS Excel for simple to complex projects.- In charge of declaring the Export Control Classifications through international markets.

- Created multi-year strategic plans, budgets to grow of the engineering and the operations departments, controlled base cost expenditures to ensure that yearly profit targets were achieved.- Introduced Lean Principles to coordinate the facility and resources planning with the supply chain.- Generated policies and processes to achieve an ISO 9000:2000 registration.

Austin, Tx, Us

- Met with key vendors to qualify products and facilitated the transfer of knowledge through ramp.- Generated test plans and data recording techniques to execute testing to monitor and improve quality.- Guided designs for the vapor recovery system that integrated magnetic coupling, low power system architecture, enclosures board design, networking, and processors into new designs.

Fr

- Resource, budget, risk and project management deliverables for a thermal printer development team.- Ramped the technology and operations team to support the Finished Goods Printer Assembly. - Developed test plans for engineering verification and market validation for new products.

- Designed Consumer Mechanical and Electro-Mechanical access control devices from cradle through ramp, utilizing multiple rapid prototyping methods and manufacturing techniques.- Coordinated with UL and other 3rd party testing houses to conduct safety qualification testing.

Mba

Bachelor Of Science - Bs, Mechanical Engineering

Bsme, Mechanical Engineering