Christopher Lam Email and Phone Number
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Business leader looking to drive change and solve complex business problems. Experienced in utilizing data to inform business decisions, working with executive leadership, and partnering with cross functional stakeholders to develop and execute on a vision.Mobile game e-sports commentator. Passionate about web3.
- Website:
- google.com
- Employees:
- 219238
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Technical Program ManagerGoogle Oct 2019 - PresentMountain View, California, United States• Managed cross-org projects and programs focused on enabling additional revenue streams, launching new products, and implementing new system features; Worked with cross functional team managers to gather and solution for requirements, conduct release readiness assessments to enable launches, and implement post launch support plans.• Created and implemented data management strategy that enabled metrics tracking and data analyses; Defined KPIs and utilized data outputs to deliver presentations to org leadership for 20-person team on a quarterly basis.• Spearheaded new operating model for multi-launch program impacting 13 Google entities by working with Engineering, Product, Finance, and Tax to conduct a retrospective and create and implement a RACI matrix, which shortened launch timelines by 15% and reduced post launch issue handling times by over 30%.• Collaborated with Engineering, Treasury, and Finance to migrate revenue from 13 bank accounts impacting $3.6B per year by gathering requirements, driving alignment across stakeholders, and implementing customer outreach strategy; Managed a team of 4 resources and worked with Engineering to complete E2E validations.• Partnered with Engineering and Payments on gateway design in order to improve the launch process and resilience of 150+ merchant identification numbers, which cover $20B+ in annual card authorization revenues; Developed playbook and trained vendors and FTEs on process, ultimately resulting in 40% reduced launch times. • Created vision and scoped roadmap to manage a new project pipeline; Led a team of 4 to execute on implementation plan, which resulted in a process that now covers 200+ launches per quarter and reduces operational risk.
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Senior Consultant - Strategy And AnalyticsDeloitte Sep 2017 - Sep 2019Greater Los Angeles AreaPartnered with clients to develop processes and utilize models to drive strategic decisions across industries including telecom, hospitality, entertainment, financial services, and healthcare. • Managed implementation of VR company growth strategy that included development of project milestones, analysis of supply chain and procurement, and creation of financial projections in an effort to expand company by 300%.• Led a team of 2 junior resources to deliver strategic industry POV for the CIO of a large healthcare consortium.• Developed business case financial model for IT outsourcing that projected $35M annual run-rate savings.• Designed and implemented an issue management process for highest tier customer service department at a Fortune 100 hospitality company in order to deliver daily reports to C-Suite executives.• Managed team of 2 analysts in developing blockchain strategy workshop on use cases and potential applications for multinational telecommunications conglomerate as part of an ongoing effort to build Monitor Deloitte’s TMT blockchain strategy group.• Built a vendor scorecard model and worked with vendor directors and C-Suite executives to outline a high-level ERP implementation roadmap as part of a Fortune 500 media company’s digital supply chain transformation. • Developed and executed testing plan for application access and entitlements in preparation of Day 1 for a multinational financial services company’s divestiture. • Created dependency map, refined user stories, and led cross-functional team meetings as part of an effort to save a Fortune 100 healthcare payer over $20M in operating costs. -
Senior Associate Intern - Health Industries AdvisoryPwc Jun 2016 - Aug 2016Los AngelesProvided support focused on cost reduction within shared services for $70 million performance transformation project at one of the largest non-profit health care systems in the upper Midwest.• Built dynamic utilization model for patient ground transport that projected financial impact of implementing changes to staffing and allowed team to complete design plans.• Developed model to project facilities cost savings for 10 hospitals by utilizing ASHE and Action OI benchmarks.• Collaborated with directors and managers on statements of work for 2 pursuits worth $1 million. -
Founding Member And Business Development ManagerUtopia Nutrition Mar 2013 - Jul 2015Arcadia, CaCreated and launched a dietary supplement brand consisting of 16 products for family owned start-up.• Developed company business plan and led a sales team consisting of 3 members, resulting in products reaching over 50 retail shelves in Southern California thereby increasing annual revenue by over 300%.• Expanded company outside the U.S. by partnering with 5 Asian distributors, who now carry Utopia Nutrition products.• Advised Asian business consultants on registration documents to successfully attain product registration in Hong Kong, Taiwan, and Thailand, resulting in 12% increase in sales.
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Technical Services ConsultantEpic Aug 2012 - Feb 2013Verona, WiProvided technical support and developed solutions for 3 large healthcare organizations that collectively serve over 12M people.• Improved data input flexibility in patient scheduling workflow by recommending and implementing a strategy for client with over 9M patients. • Enhanced client efficiency and service levels provided to over 580K customers through overseeing and supporting a multimillion-dollar organization-wide software launch.• Guided the installation of a new application for a client that increased productivity in 17 clinics. -
Global Wealth Management InternMerrill Lynch Jun 2011 - Aug 2011San Diego, CaAnalyzed Asian and European equities, emerging markets, and foreign currencies using Bloomberg real-time data and presented reports to senior executives.• Conducted research on several mREITs and made recommendations to Vice President that were implemented into several multimillion-dollar portfolios.
Christopher Lam Skills
Christopher Lam Education Details
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Master Of Business Administration (M.B.A.) -
Mechanical Engineering & Economics Double Major
Frequently Asked Questions about Christopher Lam
What company does Christopher Lam work for?
Christopher Lam works for Google
What is Christopher Lam's role at the current company?
Christopher Lam's current role is Technical Program Manager at Google | ex-Deloitte Consulting.
What is Christopher Lam's email address?
Christopher Lam's email address is ch****@****ern.edu
What schools did Christopher Lam attend?
Christopher Lam attended University Of Southern California - Marshall School Of Business, Northwestern University.
What are some of Christopher Lam's interests?
Christopher Lam has interest in Animal Welfare, Science And Technology, Economic Empowerment, Health.
What skills is Christopher Lam known for?
Christopher Lam has skills like Management, Leadership, Entrepreneurship, Microsoft Office, Teamwork, Strategy, Microsoft Word, Engineering, International Business, Problem Solving, Economics, Communication.
Who are Christopher Lam's colleagues?
Christopher Lam's colleagues are Mark R Thompson, Jim Groves, Edna Williams, Brandon Kessler, R V S Satyanand, Karan Singh Patel, Sayed Kamal.
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Christopher Lam
Los Angeles Metropolitan Area -
Christopher Lam
Manager, Footwear Innovation, Human Performance Research Lab / LululemonUnited States5gmail.com, ucalgary.ca, gmail.com, lululemon.com, lululemon.com2 (604) 7XXXXXXX
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Christopher Lam
Los Angeles, Ca3buzzfeed.com, gmail.com, gmail.com5 +194989XXXXX
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