• Researched and reported palladium’s supply and demand drivers to discover a correlated asset and assisted the lead analyst on a correlation matrix• Provided outlook on palladium to demonstrate how the metal may be affected by the implementation of U.S. tariffs• Analyzed commodity market trends and delivered weekly pitches to the lead commodity portfolio manager

• Assisted in creating and improving the automation in monthly balance sheets and income statements for the 15 business units within MSBNA for upper management review• Performed monthly control for the transition to an improved working file for a monthly report that disclosed the allocated equity for each of the 15 business units• Improved the standardization of month-end balances by communicating with legal entity controllers and assisted in solving identified differences• Revised and presented a taxonomy structure for the IT Sourcing Department to organize firm spend data to create reports and decrease expenses • Created reconciliation 2017- 2018 to report MSBNA’s positions in foreign currencies and calculate interest income

• Performed risk and financial analysis for new and existing customers by analyzing financial statements to create company scorecards and financial summaries using Microsoft Office; used results to evaluate customers and determine monetary limits for their ATMs and deposit safes• Reconciled 23 general ledger accounts and 5 deposit safe accounts on a daily basis and resolved differences by collaborating with various departments• Documented the process for reconciling 5 new deposit safe accounts and provided training to associates• Compiled a daily report using Microsoft Excel to identify customers that were over-limit in their ATM and deposit safe balances • Compiled and presented analysis of Myers-Briggs personality type assessments to President, staff, and all interns to discuss their strengths and weaknesses and how to improve team dynamics

• Processed deposits, withdrawals, loan payments, and account look-ups for customers, as well as large cash exchanges with vault at teller line daily• Educated customers about special promotions, such as summer reading programs, in conversation during teller transactions; resulted in acquiring two new minor accounts• Informed customers about different features of mobile banking app, such as mobile cash, by engaging in conversation and giving demonstrations• Compiled client database of 150+ small local businesses and cross-referenced it with current customer database; branch officers used new information to contact potential clients• Cross-sold products to other team members

• Sold vintage furniture and home goods, organized sales, and handled cash and credit transactions• Managed store operations: performed opening/closing procedures, tallied sales receipts, arranged displays• Negotiated prices with customers by knowing value of merchandise and estimating customers’ price range based on conversation• Trained new employees to handle everyday operations, such as process cash and credit sales, and mentored how to communicate with customers to drive sales