Christopher Lau Email & Phone Number

Seattle, WA, US

• Helping organizations across all industries form, execute, and thrive through data strategy and roadmapping, advanced analytics, and data governance initiatives.Recent Engagements:
• Establishing a culture of data governance and executing business-centric data governance initiatives at a Healthcare Payer
• Building a Data Warehouse for a CPG organization in 10 weeks
• Developing a "bulletproof" analytics application for an industry-leading company for a major upcoming auction
• Designing and implementing a data warehouse to unlock 360-degree customer profiles for a utility with multiple lines of business

Seattle, WA, US

• Leading a team of early-career developers, focused on creating custom software, web apps, and analytics tools. Responsibilities include:
• Matching developers' skillsets with project needs
• Serving as a liaison with project teams to identify growth opportunities for developers
• Enabling developers' professional development through coaching, mentorship, and advocacy

Seattle, WA, US

• Helping organizations across all industries form, execute, and thrive through data strategy and roadmapping, advanced analytics, and data governance initiatives.Recent Engagements:
• Establishing a culture of data governance and executing business-centric data governance initiatives at a Healthcare Payer
• Creating strategic alignment and engagement in strategic goals across all levels through intuitive and actionable information delivery at an Engineering Firm
• Building a Data Warehouse for a CPG organization in 10 weeks
• Developing a "bulletproof" analytics application for an industry-leading company for a major upcoming auction

Seattle, WA, US

Rochester, Minnesota, US

• Provided business consulting and management engineering services to Mayo Clinic Arizona.
• Engaged and led multidisciplinary teams to design and execute strategically-aligned initiatives.Highlights:
• Improved post-discharge care delivery processes to maximize financial returns from BPCI-A bundles.
• Collaboratively established a multidisciplinary Center for Aesthetic Medicine.
• Coordinated site-wide workflow development and communication initiatives to achieve compliance with Arizona opioid prescribing regulations.

Rochester, Minnesota, US

Rochester, Minnesota, US

• Provided business consulting and management engineering services throughout the Mayo Clinic enterprise.
• Engaged and led multidisciplinary teams to design and execute strategically-aligned initiatives.Highlights:
• Worked with high-level practice and research leaders to create a conceptual framework to inform Mayo Clinic’s future Discovery, Translation, and Application initiatives.
• Optimized Internal Medicine Residents' education and patient care by uniting and standardizing disparate continuity clinic practices.
• Supported the Department of Medicine’s inpatient priorities as a member of the Inpatient Executive Team.
• Led intradepartmental grassroots initiatives to support and improve coworkers' analytics competencies.

Rochester, Minnesota, US

• Provided business consulting and management engineering services to the Department of Medicine.
• Engaged and led multidisciplinary teams to design and execute strategically-aligned performance improvement projects.Highlights:
• Reconfiguring the Division of Hematology’s outpatient practice into care teams to maximize care efficiency and efficacy.
• Assessing the staffing requirements for new service lines in the Division of Preventive, Aerospace, and Occupational Medicine.
• Implementing an enterprise-wide physician scorecard.

• Partnered with small businesses to transform their data into actionable information.
• Developed sustainable information delivery mechanisms that leverage existing data sources to inform strategic and operational decisions.Highlights:
• Collaborated with a dental practice to identify actionable metrics and create an action-focused accountability plan.
• Built turnkey cloud-based dashboards for a widely-used dental practice management system.

Columbia, Missouri, US

• Supported quality improvement consulting engagements at all levels of the University of Missouri Health System by gathering data from disparate sources, analyzing it, and delivering it as actionable.
• Ensured appropriate tests are ordered regularly by PCPs for diabetic patients
• Designed and implemented a tracking and reporting mechanism for leadership to monitor the participation of nearly 4,300 health system employees in quality improvement projects
• Redesigned an outpatient pharmacy to improve workflow efficiency, resulting in a 20% improvement in throughput during peak hours

Birmingham, Alabama, US

• Experiences:
• Observed a project management team developing standardized processes and documentation
• Worked with individuals throughout all functions of the IS departmentProjects:
• Designed a tool to catalog and track specific budget items
• Created visual representations of future work processes and architectures

Columbia, Missouri, US

• Experiences:
• Participated in launching Missouri’s designated health information exchange
• Taught nearly three dozen clinicians how to use Direct electronic messagingProjects:
• Designed and implemented the opt-out process to be used by patients at nearly 80% of the hospitals in Missouri
• Created a database to manage current and prospective participants

Birmingham, AL, US

・Participated in a $429m expansion project・Observed administrative, support, and clinical operations in nearly a dozen settings

Master Of Science, Health Informatics

Master Of Health Administration

Bachelor Of Science In Engineering, Electrical Engineering, Business Minor