Christopher Lau Email & Phone Number

Seattle, Wa, Us

Helping organizations across all industries form, execute, and thrive through data strategy and roadmapping, advanced analytics, and data governance initiatives.Recent Engagements:• Establishing a culture of data governance and executing business-centric data governance initiatives at a Healthcare Payer• Building a Data Warehouse for a CPG organization in 10 weeks• Developing a "bulletproof" analytics application for an industry-leading company for a major upcoming auction• Designing and implementing a data warehouse to unlock 360-degree customer profiles for a utility with multiple lines of business

Seattle, Wa, Us

Leading a team of early-career developers, focused on creating custom software, web apps, and analytics tools. Responsibilities include:• Matching developers' skillsets with project needs• Serving as a liaison with project teams to identify growth opportunities for developers• Enabling developers' professional development through coaching, mentorship, and advocacy

Seattle, Wa, Us

Helping organizations across all industries form, execute, and thrive through data strategy and roadmapping, advanced analytics, and data governance initiatives.Recent Engagements:• Establishing a culture of data governance and executing business-centric data governance initiatives at a Healthcare Payer• Creating strategic alignment and engagement in strategic goals across all levels through intuitive and actionable information delivery at an Engineering Firm• Building a Data Warehouse for a CPG organization in 10 weeks• Developing a "bulletproof" analytics application for an industry-leading company for a major upcoming auction

Seattle, Wa, Us

Rochester, Minnesota, Us

• Provided business consulting and management engineering services to Mayo Clinic Arizona.• Engaged and led multidisciplinary teams to design and execute strategically-aligned initiatives.Highlights:• Improved post-discharge care delivery processes to maximize financial returns from BPCI-A bundles.• Collaboratively established a multidisciplinary Center for Aesthetic Medicine.• Coordinated site-wide workflow development and communication initiatives to achieve compliance with Arizona opioid prescribing regulations.

Rochester, Minnesota, Us

Rochester, Minnesota, Us

• Provided business consulting and management engineering services throughout the Mayo Clinic enterprise.• Engaged and led multidisciplinary teams to design and execute strategically-aligned initiatives.Highlights:• Worked with high-level practice and research leaders to create a conceptual framework to inform Mayo Clinic’s future Discovery, Translation, and Application initiatives.• Optimized Internal Medicine Residents' education and patient care by uniting and standardizing disparate continuity clinic practices.• Supported the Department of Medicine’s inpatient priorities as a member of the Inpatient Executive Team.•Led intradepartmental grassroots initiatives to support and improve coworkers' analytics competencies.

Rochester, Minnesota, Us

• Provided business consulting and management engineering services to the Department of Medicine.• Engaged and led multidisciplinary teams to design and execute strategically-aligned performance improvement projects.Highlights:• Reconfiguring the Division of Hematology’s outpatient practice into care teams to maximize care efficiency and efficacy.• Assessing the staffing requirements for new service lines in the Division of Preventive, Aerospace, and Occupational Medicine.• Implementing an enterprise-wide physician scorecard.

• Partnered with small businesses to transform their data into actionable information.• Developed sustainable information delivery mechanisms that leverage existing data sources to inform strategic and operational decisions.Highlights:• Collaborated with a dental practice to identify actionable metrics and create an action-focused accountability plan.• Built turnkey cloud-based dashboards for a widely-used dental practice management system.

Columbia, Missouri, Us

• Supported quality improvement consulting engagements at all levels of the University of Missouri Health System by gathering data from disparate sources, analyzing it, and delivering it as actionable information.Highlights:• Ensured appropriate tests are ordered regularly by PCPs for diabetic patients• Designed and implemented a tracking and reporting mechanism for leadership to monitor the participation of nearly 4,300 health system employees in quality improvement projects • Redesigned an outpatient pharmacy to improve workflow efficiency, resulting in a 20% improvement in throughput during peak hours

Birmingham, Alabama, Us

Experiences:• Observed a project management team developing standardized processes and documentation • Worked with individuals throughout all functions of the IS departmentProjects:• Designed a tool to catalog and track specific budget items• Created visual representations of future work processes and architectures

Columbia, Missouri, Us

Experiences:• Participated in launching Missouri’s designated health information exchange• Taught nearly three dozen clinicians how to use Direct electronic messagingProjects:• Designed and implemented the opt-out process to be used by patients at nearly 80% of the hospitals in Missouri • Created a database to manage current and prospective participants

Birmingham, Al, Us

・Participated in a $429m expansion project・Observed administrative, support, and clinical operations in nearly a dozen settings

Master Of Science, Health Informatics

Master Of Health Administration

Bachelor Of Science In Engineering, Electrical Engineering, Business Minor