Chris Harding

Chris Harding Email and Phone Number

Director, Support Operations @ Boku
Wokingham, GB
Chris Harding's Location
Greater Reading Area, United Kingdom
Chris Harding's Contact Details

Chris Harding work email

Chris Harding personal email

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About Chris Harding

Chris Harding is a Director, Support Operations at Boku. He possess expertise in data center, disaster recovery, cloud computing, databases. Colleagues describe him as "Chris is an outstanding leader and mentor. He possesses an exceptional ability to manage teams, foster collaboration, and drive strategic initiatives with both empathy and effectiveness. His leadership approach is grounded in a profound understanding of individual strengths and the art of motivating others toward a unified vision. Having transitioned from an engineer to a leadership role under his guidance, I was consistently inspired by his dedication and exemplary leadership. Chris… Show more" and "I had the pleasure of working closely with Chris during our time at LogRhythm. Chris possesses a unique ability to foster collaboration and drive results, even in complex and dynamic environments. As the Senior Director of Global Support, he demonstrated exceptional leadership and a deep commitment to customer satisfaction. He literally built the EMEA and APJ support teams from scratch. In addition to being deeply technical, Chris is a consummate team player. His team loves him.… Show more"

Chris Harding's Current Company Details
Boku

Boku

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Director, Support Operations
Wokingham, GB
Website:
boku.com
Employees:
707
Chris Harding Work Experience Details
  • Boku
    Director, Support Operations
    Boku
    Wokingham, Gb
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  • Exabeam
    Senior Director, Global Support Services And Sre
    Exabeam Jul 2024 - Present
    United Kingdom
    View
  • Logrhythm
    Senior Director, Global Support Services And Sre
    Logrhythm Apr 2023 - Jul 2024
    Maidenhead, England, United Kingdom
    View
  • Logrhythm
    Director, Global Support Services And Sre
    Logrhythm Apr 2019 - Apr 2023
    Maidenhead, Berkshire, United Kingdom
    View
  • Logrhythm
    Senior Manager Support Services
    Logrhythm Feb 2018 - Apr 2019
    Maidenhead, Berkshire, United Kingdom
    View
  • Logrhythm
    Support Services Manager
    Logrhythm Aug 2015 - Feb 2018
    Maidenhead, Berkshire, United Kingdom
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  • Logrhythm
    Systems Engineer, Emea
    Logrhythm Mar 2012 - Aug 2015
    Maidenhead, Uk
    LogRhythm, the leader in log management and SIEM 2.0, delivers the visibility, insight and situational awareness needed for cyber threat defense, detection and response, compliance automation and assurance, and operational intelligence and optimization. I am responsible for EMEA Applications Support.
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  • Active Risk Group
    Application Support Specialist
    Active Risk Group May 2010 - Mar 2012
    Maidenhead, Uk
    At Active Risk I have quickly become the key technical support specialist resolving high impact issues and assigned to business critical projects. I have managed customer software installations, setup and troubleshooting for global leaders in Aerospace, Utilities, Oil/Gas, Mining and Pharmaceutical entities.
  • Dell
    Disaster Recovery Manager
    Dell 2008 - Oct 2009
    Produced and delivered a Global Disaster Recovery program for testing over 125 business mission critical applications, a majority of which are customer facing, these include Dell.com one of the largest ecommerce sites with > 500 million visits annually.
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  • Dell
    Emea Online It Application Support Manager
    Dell 2007 - 2008
    Manage the support team of 9 analysts based in the UK, Ireland & Malaysia.Delivered a 30% quarter on quarter issue reduction initiative resulting in reduced IT costs, improved customer experience and reduction in minutes of sales lost.Build and maintain strong partnerships with key eBusiness stakeholders, working with internal and external customers to resolve problems where facts may be incomplete.
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  • Dell
    Emea It Online Application Support Technical Lead
    Dell 2004 - 2007
    Wrote training documents and drove the technical training for the EMEA Application Support team of 14 people based across UK, Ireland and Malaysia.Training and on boarding of new members, including on call training.Escalation point for IT and the business, communicating up to VP level on business critical incidents.
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  • Dell
    Emea It Online Application Support Analyst
    Dell 2001 - 2004
    Supporting the purchase path, support/service and backend systems used by Dell customers to purchase and support goods for the whole of EMEA.24/7 Oncall support for business critical software EMEA wide.Root cause analysis for critical problems seen in production environments, providing short term workarounds. Working with the development teams to provide a permanent solution and deploying to the environment.Mentor for new teams located across 3 countries for day to day support and Oncall.
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  • Dell
    Desktop Support Analyst
    Dell 1999 - 2001
    Owned and drove to resolution technical related client desktop/notebook problems, supporting the UK business including remote workers.Maintaining a trouble ticket closer rate of >90% within the business service level agreement.Ensuring that the building data centre was operational in terms of server hardware/software.24/7 Oncall support for business critical hardware and software related problems.
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Chris Harding Skills

Data Center Disaster Recovery Cloud Computing Databases

Chris Harding Education Details

  • Newbury College
    Newbury College
    Computer Studies

Frequently Asked Questions about Chris Harding

What company does Chris Harding work for?

Chris Harding works for Boku

What is Chris Harding's role at the current company?

Chris Harding's current role is Director, Support Operations.

What is Chris Harding's email address?

Chris Harding's email address is ch****@****ail.com

What is Chris Harding's direct phone number?

Chris Harding's direct phone number is +130341*****

What schools did Chris Harding attend?

Chris Harding attended Newbury College.

What skills is Chris Harding known for?

Chris Harding has skills like Data Center, Disaster Recovery, Cloud Computing, Databases.

Who are Chris Harding's colleagues?

Chris Harding's colleagues are Lee Saunders, Blazhe Atanasovski, Amita Nagpal, Vibhoor Sharma, Raul Roos, Anggar Putra, Loke Hwee Wong.

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