Chris Watkins Email & Phone Number

Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, and Al and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.

Asheville, North Carolina, United States

• Developed work plan for UX discovery and UI deliverables
• Validated and expanded upon current UX Research
• Created and lead user surveys and interviews to identify user behaviors and preferences
• Conducted competitive analysis to determine points of parity and points of difference
• Produced sitemaps and user flows detailing page hierarchy, user touchpoints and user goals
• Created wireframes detailing page structure and data collection strategies

• Studied and exercised UX/UI principles in a cohort and client environment
• Became proficient in design industry tools such as Sketch, Figma, XD, Principle, Invision, and Zeplin
• Designed 100's of High-Fidelity web and mobile mockups for various project
• Worked with real clients to create real solutions to impact their business

• Developed UX/UI design and style for new Dabble Groups product
• Created 50 plus high-fidelity mock-ups
• Created 50 plus high-fidelity UI symbols and components
• Defined user journeys for both discover and create flows
• Conducted comprehensive domain research, competitive analysis, and user testings to vet designs and mock-ups
• Developed a new, distinct style aesthetic for Dabble Groups while maintaining Dabble’s aesthetic

Austin, Texas

• Designed custom websites and digital solutions for our biggest independent pharmacies
• Led the website launch plans of 100-plus-location pharmacies
• Oversaw website templates and strategies for larger team efficiency
• Managed client relations and provided weekly progress updates throughout duration

Austin, Texas

• Designed and launched 400 plus websites per client specifications via SpaceCraft
• Utilized UX/UI principles to develop new design standards, increasing user engagement
• Customized websites through HTML and CSS to meet client requests
• Coordinated various new websites templates, assets, and SEO practices

Austin, TX

• Designed custom websites for independent pharmacies across the country
• Coached clients on how to best market and promote their online services
• Published 100+ mobile apps, e-newsletters, and advertising campaigns
• Assisted in writing and production of Digital Pharmacist newsletter with 20,000 plus readers

Austin, TX

• Designed company’s website via Squarespace
• Wrote/produced all copy and content for website
• Wrote/produced company newsletter, growing engagement by 60% over its lifetime
• Managed and contributed to company blog
• Designed sales sheets, one-pagers, and other marketing materials
• Served as Junior Consultant for Blue Cross Blue Shield contract (see below)

Austin, Texas

• Provided day-to-day, operational business support functions
• Managed employee schedules and clinical logistics
• Provided financial and accounting support
• Managed over $25,000 in accounts receivable each month
• Produced and reviewed financial statements
• Managed client relations with over 20 local clinics

Buffalo/Niagara, New York Area

• Created capability models for Blue Cross Blue Shield
• Conducted employee interviews and recorded insights
• Assigned Heat Scores to each capability and department based upon findings
• Provided recommendations to fix operational deficiencies based upon findings
• Consolidated research, provided technical writing support, and developed reports
• Presented findings to department leaders

Austin, TX

• Provided content as a technical writer including blog posts, a white paper entitled, "The Big Problem with Showrooming," and a provisional patent for new business intelligence technology
• Spearheaded lead generation and qualification for over 1,000 leads
• Managed blog and company website
• Collaborated on the production of promotional materials including commercials

Ux/Ui Design

Bachelor'S Degree, Marketing

Bachelor'S Degree, Marketing

Activities and Societies: Baylor Club Baseball, Phi Kappa Chi