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Chris Rike Email & Phone Number

Innovative Leader | Finance Professional | Service Excellence Management at Wright-Patt Credit Union
Location: Dayton, Ohio, United States 5 work roles 1 school
1 work email found @wpcu.coop 2 phones found area 937 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email c****@wpcu.coop
Direct phone (937) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Innovative Leader | Finance Professional | Service Excellence Management
Location
Dayton, Ohio, United States
Company size

Who is Chris Rike? Overview

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Quick answer

Chris Rike is listed as Innovative Leader | Finance Professional | Service Excellence Management at Wright-Patt Credit Union, a company with 601 employees, based in Dayton, Ohio, United States. AeroLeads shows a work email signal at wpcu.coop, phone signal with area code 937, and a matched LinkedIn profile for Chris Rike.

Chris Rike previously worked as Service Excellence Manager at Wright-Patt Credit Union and Business Analyst at Wright-Patt Credit Union. Chris Rike holds Bachelor'S Degree, Double Major - Business Administration / Management & Leadership, 4.0 Gpa from Franklin University.

Company email context

Email format at Wright-Patt Credit Union

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{first_initial}{last}@wpcu.coop
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AeroLeads found 1 current-domain work email signal for Chris Rike. Compare company email patterns before reaching out.

Profile bio

About Chris Rike

Service Excellence Manager with a demonstrated history of working in the financial services industry. Skilled in Executive Support, Customer Support, Customer Service, Banking, and Business Development. Strong service professional with a double major 4.0 GPA Bachelor's Degree focused in Business Administration and Leadership/Management.

Listed skills include Teamwork, Customer Support, Finance, Customer Service, and 6 others.

Current workplace

Chris Rike's current company

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Wright-Patt Credit Union
Wright-Patt Credit Union
Innovative Leader | Finance Professional | Service Excellence Management
beavercreek, ohio, united states
Website
Employees
601
AeroLeads page
5 roles

Chris Rike work experience

A career timeline built from the work history available for this profile.

Service Excellence Manager

Current
  • Translates WPCU’s vision for service excellence into an actionable plan and works with business unit leaders on successful implementation.
  • Oversees service excellence reporting, acting as a liaison with Member Loyalty Group and Gallup to provide standard dashboards, NPS reports, and financial wellbeing data to managers at all levels.
  • Consults with managers to develop and provide best practices for consistently superior service throughout the organization.
  • Conduct service excellence evaluations of business units and provides reports and recommendations to business unit leaders as appropriate.
  • Serves on product development and process improvement teams to ensure member perspective is represented during planning.
  • Oversees problem resolution practices to ensure member situations are resolved in a timely and appropriate manner.
Jan 2022 - Present

Business Analyst

  • Provided business units with analytics and decision-support tools used as the basis for project management decisions.
  • Was responsible for identifying and analyzing enterprise-wide system processes.
  • Documented business and technical requirements to ensure successful integrations.
  • Assisted in the creation of test plans and test scripts, and performed testing for small projects for any business unit.
Sep 2020 - Jan 2022

Learning And Development Specialist

  • Developed learning that incorporates sound instructional design principles including: optimizing content for learning delivery, designing appropriate learning content, feedback and remediation sequences and practice.
  • Facilitated an extensive amount of training courses virtually, in-person or blended, including professional development and new hire training.
  • Work with the project management office on change management throughout the organization, including training, documentation, and evaluation.
  • Collaborated with a diverse group of internal and external clients from various organizational levels to gather information and determine if there is a training need and to assess whether the training need is best met.
  • Administrated the learning management system by ensuring organization access, creating sessions, enabling enrollment, created reporting to show learner engagement and other administrative tasks.
  • Developed online learning content for our learning management system and for other organizational purposes using content development tools such as Articulate, Captivate, Vyond (Go Animate), Photoshop, Audition, Premier.
Jul 2017 - Sep 2020

Retail Support Representative

  • Was responsible for assisting partners at all levels (including tellers, loan officers, managers, mortgage staff, and back office support) with complex member issues/questions.
  • Served as a knowledge resource for all Partners. Identified Partner‐employee’s requests and assisted with providing a resolution. Used interactions with partners as training opportunities to further the partner’s.
  • Performed routine research and also serve as the first line of support to field basic partner inquiries in regards to Card Services, ATM/PTMs, Digital Services, Deposit Services, Deposit and Lending Account Member.
  • Utilized multiple software applications/tools including Episys, Visa CATS, Visa Online, IB Admin, Bill pay, Vertifi, Money Gram, Simplex, EFT Source, EZ Admin, Xpress Accounts, and Loans PQ.
  • Ensured proper policies, procedures, risk mitigation activities, and operating controls are followed. Reported gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is.
Sep 2015 - Jul 2017

Eservices Representative

  • Administered daily operations as it relates to the Online Banking, Mobile Banking, and emerging technologies. This includes transaction management, processing reports, and account maintenance.
  • Utilized multiple software applications and tools, such as the Online and Mobile banking support platform, member account maintenance, and transaction history research in our core system, mobile deposit check research.
  • Served as a point of escalation for other partners assisting members with electronic services and effectively resolves member issues. Quickly resolved partners’/members’ issues and communicated results in a manner that.
  • Assists with quality control checks, quality assurance, and beta testing support for new and existing eServices products. Assists with special projects, releases, upgrades, etc. as related to eServices and emerging.
Sep 2013 - Oct 2015
Team & coworkers

Colleagues at Wright-Patt Credit Union

Other employees you can reach at wpcu.coop. View company contacts for 601 employees →

1 education record

Chris Rike education

FAQ

Frequently asked questions about Chris Rike

Quick answers generated from the profile data available on this page.

What company does Chris Rike work for?

Chris Rike works for Wright-Patt Credit Union.

What is Chris Rike's role at Wright-Patt Credit Union?

Chris Rike is listed as Innovative Leader | Finance Professional | Service Excellence Management at Wright-Patt Credit Union.

What is Chris Rike's email address?

AeroLeads has found 1 work email signal at @wpcu.coop for Chris Rike at Wright-Patt Credit Union.

What is Chris Rike's phone number?

AeroLeads has found 2 phone signal(s) with area code 937 for Chris Rike at Wright-Patt Credit Union.

Where is Chris Rike based?

Chris Rike is based in Dayton, Ohio, United States while working with Wright-Patt Credit Union.

What companies has Chris Rike worked for?

Chris Rike has worked for Wright-Patt Credit Union.

Who are Chris Rike's colleagues at Wright-Patt Credit Union?

Chris Rike's colleagues at Wright-Patt Credit Union include Tanisha Colvin, Sabrina D'Aurora, Angela Smith, Dawn Selman, and Leslie Priest.

How can I contact Chris Rike?

You can use AeroLeads to view verified contact signals for Chris Rike at Wright-Patt Credit Union, including work email, phone, and LinkedIn data when available.

What schools did Chris Rike attend?

Chris Rike holds Bachelor'S Degree, Double Major - Business Administration / Management & Leadership, 4.0 Gpa from Franklin University.

What skills is Chris Rike known for?

Chris Rike is listed with skills including Teamwork, Customer Support, Finance, Customer Service, Executive Support, Accounting, Business Development, and Business Strategy.

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