• Demonstrated proactive ownership of all QA processes, ensuring comprehensive testing and adherence to standards for optimal product quality.• Independently acquired advanced proficiency in Jira, enabling strategic tracking and reporting of QA metrics to upper management, enhancing decision-making and process improvement initiatives.• Designed and implemented innovative QA strategies resulting in a significant reduction in defects, enhancing product quality and optimizing overall development processes.• Collaborated with fellow QA managers to exchange best practices, leveraging the acquired knowledge to enhance efficiency and performance within my own QA team.• Actively pursued continuous learning in QA by staying updated with the latest testing methodologies and tools. This enabled me to create up-to-date documentation for our QA processes, incorporating industry best practices. As a result, our team benefited from improved efficiency, smoother onboarding of team members, and an overall increase in quality of our products.

• Solely responsible for multiple divisional eCommerce websites which generates $1.4 billion + in B2B revenue while maintaining the backend of Oracle ERP and managing all phases of service delivery including: analysis and design, configuration and build, testing and training across the global product team. • Senior level project manager leveraging Agile/Waterfall/Scrum methodologies to define all project scopes, deliverables, roles and responsibilities in collaborations with stakeholders and business partners.• Communicated progress and roadblocks to stakeholders, including executive management, and made recommendations to remove roadblocks leading to reducing the overall project completion cost by $25k annually. • Managed and appropriately escalated: all eCommerce store issues, product delivery risks, enhancement issues, and changes associated to the eCommerce development initiatives. • Spearheaded eCommerce store redesign projects across multiple divisional eCommerce websites, resulting in enhanced functionality increasing dealer productivity, via a streamlined UI that elevated the overall customer experience.

• Designed and developed Marketing Requirement documentation for over 200 eCommerce store enhancement projects. • Drove multiple automation projects for store to software license code generation, increasing productivity and manual oversight by 85% and reducing errors by over 70%.• Partnered with product managers to develop new products for publication on the eCommerce store. • Managed dealer channel issues relating to accounting, part, license, and application reconciliation.

• Coordinated multiple facets of digital marketing strategy, consulting with clients to update websites, integrate content, and utilize social media platforms to maximize branding and drive revenue. • Collaborated with clients to update websites and construct HTML/CSS microsites based on client requirements.• Led multiple email and lead collection development projects resulting in the streamlined collection of demographic information via custom APIs.• Performed analysis of consumer behavior using tailored reporting in Google Analytics and Mixpanel. • Conducted all pre-sales activities ensuring client alignment with core offerings resulting in a tailored solution.• Increased effectiveness of outbound email marketing through data driven best practices, resulting in a 35% increase in open rates, click through rates, while reducing Opt-outs through the use of A-B testing.

- Recognized for analyzing and implementing a complete backroom redesign that increased efficiency and improved inventory accuracy.- Utilized personal data assistants (PDA) to track stock, retrieve products and keep a 98% inventory accuracy.- Increased communication with sales floor team through daily meetings to better coordinate staged product promotions.

- Responsible for modeling, texturing in game assets that reflected and enhanced the projects concept designs and gameplay.- Managed an internal environmental art team day to day.- Set a standard cohesive style throughout the game.- Approved and exported all models and textures into the Cryengine for testing.- Participated in meetings and reviews, as part of effective communication with the team.- Mentor other artists in best practices, processes, and procedures pertaining to production.- Responsible to follow direction from their Director.- Gave appropriate feedback to improve the creative process in a collaborative environment and be a positive and creative force in the team.- Consistently met project deadlines and milestones set by project leads and Art Director.

- Worked with Art Director and Art Lead to create assets, receive feedback, and iterate on work.- Verified the quality of work once imported into the game, and made improvements when necessary.- Met with design team weekly to approve designs and offer suggestions to improve the finished project.- Maintained a high level of quality while working within design constraints and balancing performance issues.