Christia Lopez Email & Phone Number

Calabarzon, Philippines

Philippines

Administrate the creation and publishing of relevant, original, high-quality content (for all channels and ads)Identify and improve organizational development aspects that would improve content (ie: employee training, recognition and rewards for participation in the company’s marketing and online review building).Create a regular publishing schedule and promote content through social advertising.Leverage the right tools to manage your content.Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.Integrate all channels of marketing (social media, SEO, content marketing, email, print and digital marketing)Manage or oversee all social advertising campaigns.

Ncr - National Capital Region, Philippines

A Live Chat Support Agent is responsible for answering queries and assisting customers through chat. It is their duty to be readily available to provide help or a solution in real-time, thus the term "live". While possessing the skills, training and work experience to be able to handle queries from customers in a professional, clear, and concise manner.

Philippines

Open and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintain financial accounts by processing customer adjustmentsRecommend potential products or services to management by collecting customer information and analyzing customer needsPrepare product or service reports by collecting and analyzing customer informationContribute to team effort by accomplishing related results as neededManage large amounts of incoming callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfaction