Versatile and skilled ecommerce / digital professional with over 26 years of experience managing the design, development, merchandising and marketing of external and internal web content (omni-channel/multi-channel), including elearning.Skilled in delivering communications via all channels (online, email, in-store, broadcasts and more). Engaging personality and ability to lead teams.Key business competencies include:■ Project management■ Strong focus on teamwork, customer service and user experience■ Reliability, integrity and excellent interpersonal skills■ Quality assurance, opportunity identification and analysis■ Presentation design and delivery■ Bilingualism: English/French. Written and spoken.