Business Leader, starting and developing the Business Program for Anderson Career Center (D26) / Anderson High School.

Champion For Strategy, providing leadership that implements strategy. I have a large amount of experience the area of strategy for Business Support Services, Risk Management and Customer Service by utilizing competitive strategy . I can add value by giving insights and recommendations with a systems thinking approach. I will provide the leadership, policy and process to help build a low cost strategy and innovation recording platform with email and workflow properties. I can also add value by… Show more Champion For Strategy, providing leadership that implements strategy. I have a large amount of experience the area of strategy for Business Support Services, Risk Management and Customer Service by utilizing competitive strategy . I can add value by giving insights and recommendations with a systems thinking approach. I will provide the leadership, policy and process to help build a low cost strategy and innovation recording platform with email and workflow properties. I can also add value by reducing unnecessary vendor cost through negotiations and restructuring of human capital. Show less

Worked closely with Vice President of the Document Management Group. Led high impact strategies across five campus sites collaborating and giving presentations to multiple departments, leaders, business owners and vendors, including C-Level executives (CEO, CCO). • Strategy – Developed business, designed, coached and oversaw multiple strategies across multiple companies, a sample of these include, communications, business strategy, corporate strategy, data, sustainability, workflow… Show more Worked closely with Vice President of the Document Management Group. Led high impact strategies across five campus sites collaborating and giving presentations to multiple departments, leaders, business owners and vendors, including C-Level executives (CEO, CCO). • Strategy – Developed business, designed, coached and oversaw multiple strategies across multiple companies, a sample of these include, communications, business strategy, corporate strategy, data, sustainability, workflow, employee, customer, vendor, document and various other strategies. These strategies provided an impact to 10,000 employees, 5 million customers, 10,000 financial dealer firms and helped trim millions of dollars off the operating budget. • Data Analytics – Created, and provided strategic direction for behavioral, predictive, document and website analytics. Develop solutions, policy, controls, guidelines, database, reachable goals, interface and the process for tracking over 1500 documents, returning data results in seconds.• Corporate Development - Created organizational charts, analysis of Human and Resource Capital, processes and methods for working cross site electronically. Helped with corporate governance process for multiple business units leading to filtration of changes. Leader focused on design strategy, innovation and continuous improvement projects. This helped the growth (300%) of a new department (DMG). • Business Planning, Forecasting and Modeling - Developed strategic plans that define our brand and objectives, map out multiple strategies to achieve goals and help manage obstacles. Created various business models such as forecasting, annual operating plan, budget, sponsor billing, FTE etc. Provided or delegated business administration functions as needed to various departments. This helped the business follow a direction, track objectives and achieve goals within budgets and with appropriate expectations. Show less

• Project Management – Directs, developed, managed, multiple business projects producing recommendations for addressing major strategic issues, identify major growth opportunities and develop business plans. Reviewed the value of an idea, concept, request or potential project, including defining the scope, objectives and baseline requirements. This work impacted up to 70 projects a year, including continuous improvement and quality assurance plans requested by senior managers and above… Show more • Project Management – Directs, developed, managed, multiple business projects producing recommendations for addressing major strategic issues, identify major growth opportunities and develop business plans. Reviewed the value of an idea, concept, request or potential project, including defining the scope, objectives and baseline requirements. This work impacted up to 70 projects a year, including continuous improvement and quality assurance plans requested by senior managers and above. • Leadership – Provided consistency for brand building through presentations and social interactions. Served on multiple committees, company initiatives, projects and corporate event planning. A sample of my ideas implemented from corporate event planning at the Indiana (1,000 employees) site include CapGroup 500, Breakfast with Santa, Summer Social, Food Trucks and March Madness• Industry Monitoring - Oversaw competitive strategy and advised on 82 competitors, providing competitive short-term and long-term strategies to maximize the customer experience.• Receive inbound calls from shareholders and financial advisors across the country. Educate callers on American Funds’ services and broader industry policies. Help callers manage their accounts by completing account transactions, such as investments, redemptions, and account maintenance Show less

Worked with multiple other managers and employees at 15 plus locations throughout Indiana and led teams of 11-22 associates. Recruited, selected, developed, managed, motivates, coaches, and mentors’ managers; provides guidance and direction on problems and issues; delegates work assignments considering project demands, employee skills and development needs. Problem solved, overcame obstacles, daily customer interactions and worked under ambiguous situations to complete task and goals of the… Show more Worked with multiple other managers and employees at 15 plus locations throughout Indiana and led teams of 11-22 associates. Recruited, selected, developed, managed, motivates, coaches, and mentors’ managers; provides guidance and direction on problems and issues; delegates work assignments considering project demands, employee skills and development needs. Problem solved, overcame obstacles, daily customer interactions and worked under ambiguous situations to complete task and goals of the business operations. Handled cash deposits, controlled profits and loss, forecasted sales, monitored product usage, ran and maintained reports. Show less