- Subject Matter Expert in Point of Sale functionality including sales, pricing, promotions, payments, returns, price adjustments, store accounting and register balancing.- Collaborated with stakeholders and vendors to define new business processes, rules and requirements for Point of Sale and systems directly interfacing with POS. - Documented requirements through flowcharts, use cases, user stories, wireframes and requirements documents. - Worked closely with developers and QA… Show more - Subject Matter Expert in Point of Sale functionality including sales, pricing, promotions, payments, returns, price adjustments, store accounting and register balancing.- Collaborated with stakeholders and vendors to define new business processes, rules and requirements for Point of Sale and systems directly interfacing with POS. - Documented requirements through flowcharts, use cases, user stories, wireframes and requirements documents. - Worked closely with developers and QA to ensure proper implementation of changes. - Reviewed test plans and test cases and assisted in testing.- Maintained and prioritized the product backlog- Performed product demos- Investigated production issues and provided production supportMost recent projects:Loyalty/Rewards Program - Product Manager of the POS changes to support a new customer loyalty program. The changes included a variety of features including enrolling customers and earning, redeeming and adjusting rewards.Re-platform Return and Adjustment Transactions: Product Owner on a highly complex project to re-platform POS functionality for handling customer returns and adjustments.Re-issue Kohl's Cash - Lead analyst on the POS changes to support issuing replacement coupons when items are returned. Show less

Quality Assurance analyst responsible for ensuring the accuracy of employee benefits software.