Christopher Edwards, Msc. Email & Phone Number

Gerlingen-Schillerhöhe, Baden-Wuerttemberg, De

As a UX Researcher, I specialize in understanding user needs, behaviors, and challenges to design inclusive and impactful solutions for internal and external products. I lead comprehensive research initiatives—such as interviews, usability testing, surveys, benchmarking, and data analysis—to uncover actionable insights that drive user-centered design decisions.► By conducting evaluations and monitoring KPIs and OKRs, I ensure usability and success metrics are met. ► Collaborating with cross-functional teams and stakeholders, I help create experiences that delight users while reducing production costs, increasing revenue, and accelerating time to market. ► With a focus on innovation, measurable ROI, and delivering value, I thrive on crafting high-impact solutions that resonate with diverse audiences and support business goals.

Downers Grove, Illinois, Us

In my role as a UX consultant, I’ve had the opportunity to direct eight mixed methods research projects from kick-off to closure: heading research planning, stakeholder engagement, exploratory research, participant recruitment, interview moderation, usability testing, card sorting, journey mapping, heuristic evaluation, insights synthesis, & reporting► Impacted millions of users for industry-leading clients, including Fortune 10 technology enterprises, Fortune 500 pharmaceuticals companies, & 2 Fortune 100 automobile manufacturers► Influenced design of apps & web pages—including public-facing website promoting a $109K product—by leading research projects to uncover trends, explore user behaviors & motivations, & deliver actionable insights to enhance UX & amp; increase sales (with potential $MM impact)► Contributed to the 1 st card sorting exercise in company history; Leveraged findings to generate reports & amp; insights to transform approach for promotion of $40K product projected to achieve 70K saleshttps://boldinsight.com/insights/case-studies

Chicago, Il, Us

While earning my Human-Computer Interaction Master’s Degree from DePaul, and in-between internships, I served as a Substitute within multiple schools across CPS.► Created welcoming & inclusive learning environments while supporting PreK-12 special education classes► Sparked social & academic growth by supporting the development of Individualized Education Programs (IEPs)

Ballerup, Denmark, Dk

I had the opportunity to intern at GN ReSound, an industry-leading hearing aid brand, to sharpen my skills across UX research & design. Feel free to visit my portfolio under the ‘Featured’ section for further details.► Spearheaded 3-month project to improve web page usability by steering research & redesign phases: data collection & analysis, competitive analysis, participant recruitment, interview moderation, wireframing, & amp; presentation to stakeholders► Led a 2-month project to heighten the conversion rate of the website by heading research & redesign phases: stakeholder requirements gathering, competitive analysis, persona development, site mapping, user flow diagram creation, wireframing, mockup creation, & amp; presentationPediatric Website Project: https://christopher-edwards-g2lp.squarespace.com/pediatric-website

Chicago, Illinois, Us

For my capstone project, I supported a non-profit organization dedicated to transforming education in Chicago & amp; beyond. Details & visuals from the project are available in my portfolio (listed under ‘Featured’ on my LinkedIn profile).► Contributed to a 7-week project to revamp an HTML-based Google site into a fully functioning & amp; user-friendly web page► Steered UX research & design phases: requirements gathering, stakeholder engagement, participant recruitment, interview moderation, persona creation, site evaluation, journey mapping, site mapping, wireframing, insights synthesis, & amp; presentationMatch Day Project: https://christopher-edwards-g2lp.squarespace.com/leap-innovations

New York, Ny, Us

During this time, I impacted thousands of students by supporting Teachers at a public school district with 57 special education students & 25K students.► Promoted educational & social growth by developing IEPs, encouraging participation in extracurricular activities, & amp; providing job coaching► Leveraged assistive technologies (Smart Boards, iPads, text-to-speech, etc.) to build lesson plans & teach students in alignment with IEPs

Master Of Science (Ms), Human Computer Interaction (Hci)

Bachelor Of Technology (B.Tech.), Graphic Arts Production Management