RAQA Product Specialist - Business Development Team

Manage the Techical Support call center for the U.S. and Canada.

RAQA and VRV / VRF Area Manager for Daikin independent distributors and COD/Goodman.

Technical Service Manager supporting the Daikin, Goodman and Amana equipment lines for North and West Texas. Duties and responsibilities include:Provide technical support via phone, email and on-site visits for residential, commercial and VRV/VRF equipment, investigate warranty claims, etc.Investigate Consumer Affair cases and provide feedback to corporateApprove DOA and labor claims for branch locations and Territory Sales ManagersProvide training classes at… Show more Technical Service Manager supporting the Daikin, Goodman and Amana equipment lines for North and West Texas. Duties and responsibilities include:Provide technical support via phone, email and on-site visits for residential, commercial and VRV/VRF equipment, investigate warranty claims, etc.Investigate Consumer Affair cases and provide feedback to corporateApprove DOA and labor claims for branch locations and Territory Sales ManagersProvide training classes at branch locations and customer facilities on residential, commercial and VRV equipmentProvide real time feedback on equipment issues to factory engineers Show less

Project Manager/Team Leader with complete Operations responsibility including personnel management, safety, facility management, budget management, etc.Oversee HVAC and generator mechanics, CDL drivers, technician helpers, etc. in the day to day operation of the rental depotResponsible for employee hiring, terminations, evaluations, etc.Site Safety Officer for the facility and property. Including fire and alarm systems, fire extinguishers, sprinkler systems, SPCC… Show more Project Manager/Team Leader with complete Operations responsibility including personnel management, safety, facility management, budget management, etc.Oversee HVAC and generator mechanics, CDL drivers, technician helpers, etc. in the day to day operation of the rental depotResponsible for employee hiring, terminations, evaluations, etc.Site Safety Officer for the facility and property. Including fire and alarm systems, fire extinguishers, sprinkler systems, SPCC, employee safety training, etc.Maintain depot budget for facility, office supplies, payroll, tools, etc.Assist technicians with issues with equipment ranging in size from 10 tons to 1000 ton centrifugal chillers, cooling towers, up to 1500kw emergency generators, etc.Responsible for fleet maintenance for all vehicles including tractor trailers Show less

VRV / VRF technical support specialist for DaikinAC. Duties and responsibilities included:Answering technical support questions for the DaikinAC product familyAssist contractors with unit sizing, specifications, etc. on VRV equipmentWork with Field Service Managers as neededAssist Applications department as needed

Manage the HVAC and Refrigeration department for the UNTHSC campus. Duties and responsibilities include:Install, repair and maintain approximately 160 packaged rooftop units, Daikin/LG/Sanyo VRV/VRF equipment and split systems for all facilities, UNTHSC Forklift Trainer, schedule and train all forklift drivers for the campusResponsible for approximately 24 different buildings and sites in Fort WorthMaintain HVAC budget and HEAF (state fund) budgets; Facility Maintenance… Show more Manage the HVAC and Refrigeration department for the UNTHSC campus. Duties and responsibilities include:Install, repair and maintain approximately 160 packaged rooftop units, Daikin/LG/Sanyo VRV/VRF equipment and split systems for all facilities, UNTHSC Forklift Trainer, schedule and train all forklift drivers for the campusResponsible for approximately 24 different buildings and sites in Fort WorthMaintain HVAC budget and HEAF (state fund) budgets; Facility Maintenance Safety Committee memberSchedule and supervise HVAC/Refrigeration employees, schedule vacations, assign work load/work orders, handle disciplinary actions, hiring, termination, etc.Troubleshoot, repair and maintain walk in cold rooms, walk in freezers, walk in warm rooms, refrigerators, freezers, ultralow freezers, ice machines, etc.Design, plan, install new HVAC systemsSupervise outside contractor(s) for repairs to HVAC and Refrigeration Attend all new construction and remodel meetings, work with engineer on design and construction of new and remodel work, verify and inspect work upon completion (both in house and outside contractors)Insure all work is to Mechanical CodeUNTHSC Forklift Trainer, schedule and train all forklift drivers for the campusFacilities Maintenance Safety committee memberPolice Department Oversight committee member Show less