Christopher Hill Email & Phone Number

Houston, Texas, United States

• Lead a team of Service Coordinators to ensure flawless Service Order management in North and Latin America.• Identify and drive process improvements in the local Service processes to increase efficiency, profitability and customer experience.• Develop method for tracking, reporting and managing operations KPI's • Manage transformation and changes of team scope, evolving and aligning with the growing business.

Houston, Texas, United States

Profitability modeling and utilization of Profitability Analysis Worksheet for in-depth P&L and commercial analysis of must-win tenders in the US, Middle East, Asia, Africa, Australia, and Latin America. Commercial tender support for new and existing global business.• Create and maintain contractual price adjustment models for Chemicals key accounts.• Provide instrumental support during pricing discussions and customer audits.• Execute pricing and COGS Analysis including materials, manufacturing overhead and logistics.• Collaborate with Product Line Management, Technical leads, Cost Accounting and Supply Chain during strategic product selection.

Houston, Texas, United States

Managed the execution of direct sales contracts with annual value over $100M in accordance to the commercial terms and conditions.Advised and supported account managers during quotation, tendering and contract drafting for payment terms, incoterms, profit margins, lead times, tool configurations and terminology.• Managed contract deliverables involving systems testing and expedited procurement and manufacturing.• Met or exceeded contract delivery and revenue commitments.• Consulted to ensure compliance with local and international laws.• Optimized Sales Order fulfillment progress with process mapping and reporting automation.

Created Purchase Orders from requisitions and MRP demand, working with suppliers to expedite. Championed system deployment of procure-to-pay system, Supplier Network Collaboration, conducted training and served to diagnose and solve problems.• Extended supplier payment terms using what-if analysis.• Developed and lead adoption of SharePoint workflows implementing lean processes.• Created macro driven reporting of Key Performance Indicators and metrics.