Regional Healthcare It Manager
CurrentAs a Regional Healthcare ITM, I am responsible for the hands-on management of network administration, help desk operations, access control, information security, and cyber security across our region. I monitor the portal and assign tickets to ensure efficient help desk management, collaborating with end users to troubleshoot and resolve IT issues. I implement new IT systems and upgrades, maintain a comprehensive IT asset and network inventory, and manage user accounts for both internal and external IT systems. Additionally, I partner with the Training Department to coordinate delivery, provide leadership and development opportunities for my direct reports, and oversee IT purchasing and supply management.