Develop complex reports in Power BI utilizing advanced analytics and data modeling to support multiple key business areas. Sourcing and integrating a wide range of unstructured data to derive new insights and support decision making for stakeholders, in areas including but not limited to:- Resource Utilization and Labor Analytics- Operational Performance KPIs (Timesheet Compliance, Utilization, Team/Role-based Performance, Training Velocity, Project Performance)- Finance Analytics (Revenue Recognition, Profitability and Margin Analysis, Labor Cost Governance)- Data Cleanliness and Process Adherence- Monitoring and measuring success of new business processesSupport requests from ELT and SLT members for digestible reports and new complex analysis integrating data from multiple systems.Act as liaison between Finance, Operations, HR, and IT to ensure new processes and tools are properly scoped for analysis and integration with existing datasets. Identify and resolve gaps.Mentor other employees and act as SME for Power BI within the business.

Responsible for supporting the Director of Resource Utilization & Labor Analytics in creating and maintaining resource utilization and labor analytics processes across the global organization, including:- Reporting, metrics, and analysis.- Decision support, process/systems re-engineering, and resource allocation & optimization.- Staffing strategies, capacity planning, and forecasting.Responsible for data management, data analysis, reporting, dashboard creation, process improvement, and establishing new processes and procedures. Collaborate with Finance, Human Resources, Operations, and others.

I support key PMO objectives with regards to accountability, organizational benefits realization, and performance improvement via a range of activities, including:- Cross-functional Key Performance Indicator (KPI) production and optimization (production of strategic reports and communications; analysis, manipulation, and visualization of data).- Analyzing business needs and identifying and managing risks as they relate to PMO organizational objectives, internal projects and initiatives, KPI production, data cleanliness and integrity, and compliance with established standards and procedures.- Supporting and leading internal projects and initiatives.- Implementation and optimization of governance frameworks.

Employed as the sole technical writer for all CRF Bracket (now Signant Health) Technical Delivery teams.As the Technical Delivery technical writer, my duties included:- Created, edited, and maintained both internal and client facing documentation, including:-- Requirements, design specifications, and other technical documentation-- Audit-ready technical reports regarding incidents involving client data-- Validation documentation for Bracket Global’s tools and applications-- Internal processes and training documents-- Process flow Visios and value stream maps-- Confluence pages- Recommended and implemented process improvements with regards to documentation, testing, and audit readiness.- Supported company responses to client and FDA audits.- Served as the Total Quality Management liaison within Technical Delivery, promoting adherence to Bracket SOPs and other documentation initiatives.

Employed on a project-based contract as an associate technical writer for PAREXEL, migratingcontent from PAREXEL's online help system to a new DITA XML-based content managementsystem.As an associate technical writer, my duties included:- Converted online help topics from HTML to DITA XML using Oxygen XML editor.- Analyzed and edited topics for organization, clarity, and consistency.- Imported converted topics and maps into SDL Livecontent (CMS).- Created publications in various outputs through SDL.- Tracked project progress via Rally and participated in the Agile process.