Christopher Ball Email & Phone Number

Rochester, New York Area

At Belvista Software, our focus is delivering information technology and software solutions that maximize the impact of technology on business processes. Specific areas of expertise include:Business Process Optimization: Applying a detailed understanding of business process workflows and available technologies, we have a demonstrated track record of transforming processes through waste elimination, reduction of manual work, automation, data analysis, ultimately leading to long term client savings.Systems Integration: Having completed end to end integration of multiple disparate systems, we understand the positive impact that a single streamlined experience can have for end users. Whether it be ERP, Telephony, Document Management, Client Portals or other systems, our expertise is in seamless integration.Solution Design: Interested in new technologies, but not sure how it fits into the portfolio of available tools? We have evaluated countless COTS and custom software solutions to identify those solutions that maximize return on investment. Additionally, many of these systems become highly integrated, providing excellent end user experiences.Project Management: Dedicated and knowledgeable project management is a must have for success in today's complicated and ever evolving environment. We have experience managing IT projects, both large and small, whether it be a data center migration, COTS software implementation or custom development project.Contact Us Today!

Geneseo, Ny

Redefining the role of technology in collections through analytics, automation, business process optimization and enhancing user experiences.Specific accomplishments include..1) Modernization of business workflows within the Ontario Systems Artiva collection system.2) Automating the ingestion and streamlining processing of 50,000+ pieces of borrower correspondence per month.3) Creation of Robotic Process Automation solution to eliminate manual efforts associated with updating client systems.4) Introducing advanced business intelligence and analytics capabilities through implementation of the Microsoft Power BI solution.

Albion, Ny

Champion of the effort to redefine business processes, introduce cutting edge technologies, reduce manual effort and improve product offerings. Primary areas of impact include:1) Mortgage claims processing for FHA, VA, GSE and MI. Standardization of operating procedures across clients and claim types.2) Definition and implementation of a technology strategy that reduces claim turn times, improves product margin and enables best in class analytics.3) Launch of new product offerings targeted to portfolio investors with a focus on understanding risk and acting upon recovery opportunities.

Albion, Ny

Rochester, New York

As the leader of the Applications team at ConServe, it is my responsibility to ensure the company is positioned to capitalize upon business opportunities through a strategic application of technology. Cornerstones to success include (1) recognition of value-add opportunities (2) developing and retaining a high quality team and (3) finding innovative solutions to business problems through technology.Accomplishments in this role include:1) Replacement of legacy loan management system through an ROI driven selection, definition and implementation process. This initiative resulted in an environment positioned to deliver significantly improved business intelligence and the ability to dynamically adapt treatment strategies.2) Development of a custom payment calculation system to streamline the agent decision making process. Solution led to fewer errors, fewer consumer complaints and a reduction in the time agents spend per call.3) A focus on ensuring that the team has both necessary technical knowledge and business acumen to succeed has enabled overall growth of the team's capabilities. Industry, vendor and client recognition regarding their efforts and solutions speaks to this success.

Rochester, New York

Facilitated growth of the Information Technology team during a period of rapid expansion and diversification of both the company client base and service offerings. This growth necessitated advancement on many simultaneous aspects, such as (1) expanding team capabilities (2) identification and implementation of new technologies (3) project management of multiple client and technological implementations and (4) recognition, justification and prioritization of key business initiatives.Accomplishments include: 1) Implementation of technology, business process and security solutions to support Federal contract requirements. These initiatives enabled the company to retain existing clients and solicit additional Federal contracts.2) Introduction of a project prioritization process based upon business return, targeting limited resources on initiatives providing the highest payback.3) Creating an environment that promotes collaboration, knowledge sharing and training for all team members. Led to increased productivity, higher quality products and ability for the team to cross support all solutions.

Rochester, New York

Responsible for definition and implementation of technology solutions to enable business operations. Focused efforts on streamlining business processes and improving both client and consumer experiences. Accomplishments include:1) Development of the organization's first automated payment processing solution, eliminating the manual processing of credit card and ACH transactions.2) Successful on-boarding of several State level student loan guarantors, representing significant growth opportunities for the company.

Master Of Business Administration (Mba), Entrepreneurship & Finance

Winner, 2015 Simon Games

Master'S Degree, Computer Science

Capstone Project: Improving the Efficiency of Load Adaptive Continuous Queries Using Top-K Record Selection.

Bachelor Of Arts (B.A.), Computer Science

Effective Communications And Human Relations