• Collaborates with account management and operational roles to identify dealership performance gaps and develop solutions• Builds relationships with dealership management and effectively communicated strategic plans, follows up at regular intervals to aid in long-term implementation • Conducts service lane assessments and analyzed dealership data to identify opportunities to establish retail pricing strategies to meet sales objectives, develops and executes coaching solutions to improve personnel performance and increase service lane sales, and conducts market analysis and leveraged gaps to improve dealership performance• Demonstrates the value of a successful inspection process and assisted in achieving success with dealership personnel

BMW• Managed a 145 SKU inventory level, returned to manufacturer 3% aged inventory and supervised orders to maintain accurate and effective active stocking levels• Conducted industry analysis and competitive intelligence, researched pricing strategy while increasing Gross Revenue and expansion of Gross Sales Margin• Trained dealership personnel and internal new hires on product specifications, sales closing techniques, and software reporting systems. Led class demonstrations with individualized attention, implemented new regional corporate sales strategies, and educated using system navigation generate product recommendations meeting customer and vehicle needs• Led the company-wide BMW monthly calls, going over sales numbers, new employees, and monthly highlights to improve team selling

Toyota • Delivered sales records year-over-year every month present, and contributed to a 36% increase in sales revenue with a 38% increase in units• Returned to manufacturer 8% of aged inventory and replenished the 95 SKU stocking level with high sales velocity product

• Supervised the service bays to ensure smooth work flow and proper protocols were followed by implementing two-man teams, dedicated one-man team for priority service, and training bay run by myself or another senior team member• Account coordinator to commercial trucking inventory, providing support to ensure each fleet’s tire and battery needs • Performed start-to-finish closing of gaining additional commercial clients, resulting in a stronger local foothold of the farm and commercial business

• Executed tire and wheel installation, maintenance, and repair tasks including rotation, inflation, attachment, rebalancing, and repair, adhering to company protocols and guidelines.• Implemented TPMS installation, rebuilding, relearning, and calibration, as well as battery testing and installation, while upholding exceptional customer service standards and driving sales initiatives.• Managed equipment utilization and maintenance, provided support to team members, and operated service vehicles for offsite and emergency assistance.

• Reviewed and sped up processes to smooth work flow and enhance the ease of pulling orders quickly and accurately• Supervised a four-person team to pull our larger orders quickly and efficiently. Distributed work evenly and accurately to take advantage of each worker’s strengths

• Partnered with Head Athletic Director to redeploy a competitive pole-vaulting program, through booking training facilities, sourcing required equipment, and coordinating logistics for daily practice and weekly meets• Developed personalized training techniques for jump, lift, and follow through with targeted weightlifting routines focusing on the athlete’s long-term goals without sacrificing short term performance

• Ran a championship program, trained the top performing athletes in school history• Developed a high level of discipline while keeping the athletes engaged with team and individualized training plans