Christopher Bartnek Email & Phone Number

Chantilly, Virginia

Supported the eHMP (Enterprise Health Management Platform) project for the Department of Veterans Affairs. I've coordinated work with managers, testers, owners, and countless SMEs.Tasks included editing and writing content where appropriate, ensured grammar and punctuation was sufficient, performed acronym first-use checks throughout all documents, and completed the many scheduled and ad-hoc changes requested by the team and client.There were numerous times when I had to juggle multiple documents that all had the same due date. I worked tirelessly with my team to ensure we created a polished and highly efficient document for each and every requirement the government asked of us.My goal was to create numerous personal and professional relationships which I believe helps ease the project along and I feel as if I've succeeded. I've developed countless bonds with colleagues, our client, and everyone in between.

Vienna, Virginia

Supported the Patient Safety Organization Privacy Protection Center (PSOPPC) contract. Ensured PowerPoint presentations for 6th Annual Meeting of PSOs were 508 compliant. Edited and re-wrote content when needed.Transitioned old documentation into new company template. Edited and re-wrote content for posting on internal/external website(s).Designed new web pages for AHRQ (Agency for Healthcare Research and Quality) site. Redesign project included using wireframes and mockups to design pages throughout site. HTML and CSS were used for designing purposes on all pages.Supported the United States Army’s Configuration Lifecycle Management Tool (CLMT) project. CLMT is a web-baseddata library used to store hundreds of United States Army Training Courses.Kept an open line of communication with the client and their main decision makers. Anytime there was an issue on either end there was no hesitation to communicate and resolve any potential issues.Developed Standard Operating Procedures, a Requirements Traceability Matrix, a Systems Design Document, and other additional documentation supporting the client.Developed training slides and a user manual for the system. Both detailed essentially how to navigate through the entire lifecycle flow of the software product.Supported the National Service Desk at the National Oceanic and Atmospheric Association (NOAA).Gathered data for Standard Operating Procedures, Service Level Agreements, and other documentation.Interviewed subject matters experts, gathered and organized information based on audience and sequencing of activities, and create complete packages of all required material (policy, procedure, work instruction, and supporting tools as appropriate) that are consistent, well formatted, and clear.

Alexandria, Virginia

Working at the United States Patent and Trademark Office I distributed IT Support Announcements through Adobe Dreamweaver and Microsoft Outlook for internal posting; the announcement reaches an audience of over 5,000 OCIO employees daily.Coordinated with numerous government staff for various daily briefings and projects.Re-Designed the PSF (Patent Search Facility) Media including posters, brochures, business cards and a user guide.

Alexandria, Virginia

Started working at the United States Patent and Trademark Office (USPTO).Posted documentation to Customer Support Manual (CSM) Web site for entire Service Desk Branch.Used Microsoft Sharepoint to collaborate meetings, documentation, scheduling and reviewing of all USPTO content.Reviewed and manipulated Service Desk printouts and posters for internal display throughout campus.Edited content and laid out new/updated USPTO User Guides for display throughout campus.Coordinated with numerous government staff for various daily briefings and projects.Designed layout, developed color scheme with design brief, and formatted template in accordance to Section 508 Compliance for the Office of the Chief Information Officer (OCIO) “news in the OCIO” newsletter publication.Wrote articles and produced photography for the “news in the OCIO” newsletter publication.Designed layout, edited images, and created design brief for the Patent and Trademark Depository Library (PTDL), displayed at the SLA Conference, Convention Center, Washington D.C. (June 14-17, 2009).Converted User Guides from PageMaker 7.0 and Microsoft Word to InDesign CS4 (layout, editing, printing).Re-Designed the PSF (Patent Search Facility) Media including posters, brochures, business cards and a user guide.

Associate Of Arts (A.A.), Design And Visual Communications, General

Associate Of Arts (A.A.), Fine/Studio Arts, General

I attended the Annandale Campus for two years and had my credits transferred to Gibbs College.

High School Diploma

Activities and Societies: I played football and baseball all four years of high school. I threw the shot-put my senior year in the winter.