Christopher Bell is an IT Professional specializing in requirement analysis and solution design that aligns business needs with the appropriate technology to support business and market demands. Covering approximately 20 years, his IT career has spanned hardware and software, specialized product consultancy, systems integration, ERP solutions and hardware distribution to the channel in both South Africa and English speaking AfricaPersonal business experience combined with this IT understanding make for a high level contribution when dealing both strategically and operationally on business requirements.In the past six 6 years Christopher has applied his skills to the Customer Experience vertical and has gained an in depth knowledge of the role a well designed headset can play in both call centre and back office. In this world the headset is a key player in both the agent and back office administrator’s work experience by ensuring their wellness which translates in to a better customer experience for all stakeholders.Health and Hygiene solutions with Ozone and hand sanitization solutionsCurrently Christopher is developing a cloud-based solution for telehealth disease management (Diabetes). As part of this role training on both product and application use has also been developed. A need for a support call center has been identified for diabetic management has been identified.Successful experience in initiation and expansion of client and company revenue streams has been consistently achieved, affording him acknowledgement as a trusted advisor by clients, suppliers and colleges.