Successfully managed development and Wayfinding quality assurance and customer success teams of approximately 20 members.Oversaw implementation and production of a Wayfinding product for over 60 hospitals; collaborated with team to build and support mobile, web and kiosk application to support hospitals from 600,000sqft to 8.5 million sqft across North America.Became a subject matter expert in map making in VisioGlobe, deploying and testing Wayfinding applications, and the installation… Show more Successfully managed development and Wayfinding quality assurance and customer success teams of approximately 20 members.Oversaw implementation and production of a Wayfinding product for over 60 hospitals; collaborated with team to build and support mobile, web and kiosk application to support hospitals from 600,000sqft to 8.5 million sqft across North America.Became a subject matter expert in map making in VisioGlobe, deploying and testing Wayfinding applications, and the installation of Bluetooth beacons.Managed the Wayfinding product for eight months; trained clients, created maps, ensured the applicationswere working properly, installed and tested on-site, and partnered with development team to ensure delivery.Trained and supervised staff on use, installation, and testing of mapping software and equipment, as well as on data analysis of position and POI data.Trained on Critical Event Management and Safety Connections products and processes in preparation for transition to Deployment Specialist role. Show less

Assisted in field research by planting trees and installing water irrigation, preparing tree core samples and removing the pits from samples, and counting pollen.Collected data and prepared Excel spreadsheets to be integrated into research report.