Senior Software Engineer
- Designed and implemented a new insurance claim processing system that reduced claim resolution time by 35%.- Provided technical leadership in transitioning legacy systems to a modern, cloud-based architecture.- Automated repetitive tasks with custom-built tools, improving developer productivity and reducing manual errors.- Conducted in-depth analysis of customer feedback to identify and resolve usability issues in the application.- Collaborated with cross-functional teams to ensure smooth integration of new features without disrupting existing workflows.- Championed a culture of continuous improvement, leading to faster delivery cycles and higher quality software.