Chris Bryan Email & Phone Number

Charlotte, Nc, Us

Drove new business through prospecting and providing top-notch client support to offer financing solutions to new and existing customers. Fostered, built, and sustained profitable leasing customer relationships, effectively marketing leasing products to commercial customers; achieved a notable increase in lease conversions, and skillfully clarified lease terms/buyouts to borrowers. Strategically built and optimized >500 vendor accounts which enhanced supply chain efficiency, cost savings, and strengthened partnerships. •Participated in trade shows to expand contacts and business networks, actively engaging equipment distributors, and their sales team, yielding a substantial in new business opportunities. •Leveraged exceptional customer support, communication, and negotiation skills to cultivate relationships with sales, finance managers, and sales representatives by making >100+ outbound calls daily. •Executed strategic travel to dealer locations, facilitating impactful face-to-face interactions that fostered and fortified long-term relationships, which significantly boosted YoY business growth. •Spearheaded streamlined deal booking processes, guaranteeing prompt support for transaction funding, which contributed to financial agility and enhanced client satisfaction. •Showcased extreme tact and diplomacy to meticulously acquire essential information and financial disclosure for all credit applications, providing comprehensive responses to credit follow-up inquiries. •Mastered the Equipment Finance product and services mix, retaining a deep knowledge and understanding of all documentation required for seamless setup. •Directed smooth collaboration with the credit team to optimize submission management to underwriters, employing stellar analytical strengths to meticulously monitor/track the approval process.•Systematically updated customer interactions/information and sales process information in Salesforce CRM to ensure precise sales pipeline timelines.

Mooresville, North Carolina Area

Delivered outstanding customer service for 10+ years while consistently achieving annual sales exceeding >$2M for Car-O-Liner equipment, doubling sales revenue within the first three years in the territory. Drove new business generation and achieved a 23% sales hike from first-time customers in the last 5 years, with an impressive 43% of those customers transitioning into repeat sales. Actively engaged with customers through in-person visits, phone calls, and emails, cultivating/building solid rapport while providing hands-on technical and training support. Exponentially improved customer support by transparently communicating KPIs/service metrics which encouraged customers to seek new equipment and promoted ongoing support and satisfaction. Fostered strategic relationships with finance companies to enhance customer service, enabling clients to acquire equipment without fully depleting available cash flow. Expanded customer funding options and decreased sales cycle time. •Showcased product features to prospects/customers emphasizing ease of use, providing informative answers, and highlighting the ROI with a solid average closure rate of 50% over the past eight years, reaching the highest annual rate of 71%. •Conducted in-shop and two-day off-site training sessions on software, and equipment, establishing a reputation as a proficient, knowledgeable equipment expert recognized by owners, managers, and technicians. Reduced downtime for customers and spared service technicians from unnecessary service visits by promptly troubleshooting and addressing operator errors. Enhanced overall equipment usage know-how and minimized disruptions.•Leveraged tech-savvy, analytical skills to update customer interactions and sales process information in Salesforce CRM, maintaining accurate sales pipeline timelines; and provided vital information to the Sales Manager, contributing to accurate sales projections.

Davidson, North Carolina, United States

Taught middle school band. Individual and group instruction developing basic musicianship. Coordinated concerts and performances with art department colleagues.