Christopher C. Email and Phone Number

Manage a portfolio of SME & Multinational corporate clients on a range of Insurance products such as International & Local Group Medical, Group Life, AD&D and Critical Illness as well as Commercial Risk Insurance like Office/Shop, Employee Compensation, Director’s and Officers, Professional Indemnity and Financial Liability. Providing a high degree of servicing to key stakeholders as well as directly to employees of the company. Queries can be as simple as providing details about their benefit plan to helping resolve claims disputes with the insurer. Prepare benefit comparison proposals for presenting to client for both new business and renewals to all them to make an informed decision and provide my professional opinion on proposals presented to highlight pros and cons of each insurer and their proposals. Provide training, guidance and support to team members and Provide technical support to sales persons Business Development Team. Assist in ad hoc projects as assigned by supervisor and also review current processes and provider recommendation on positive changes to streamline current practice.

To assist in the Global Benefits team with current and new projects relating to the Global Benefits team. I am responsible for maintaining and co-ordinating with in country teams in the Asia Pacific region on Greater Insight, Aons detailed analysis software for helping their clients keeping track of compensation and benefits programs. I also help with sourcing regional benefit policies and standard practices within other countries for my team’s consultants. I also assist in collating information onto spreadsheet and formation documents for presentation to clients.

Duties: To manually input insurance applications on a daily basis making sure all information is correct and accurate as well as performing underwriting. I also provide 1st class customer service to Brokers via phone and provide email support. I would also manually pull together client policy documents and issue them to applicants or brokers depending on the service level agreements.

I was the SME for the Bond servicing team handling all queries relating to the Personal Investment Plans for 2 and half years. On a regular basis I would Make sure that new applications are set up successfully that had been submitted from Financial Advisors. Process Encashments, Surrenders, Regular withdrawals, Refunds, Fund switch requests, Fund collection and allocation, Reinstatements, Cancellations, Unwinds and policy amendments.Produce policy documents if any errors have occurred on the plan. Processing death claims from notification up until settlement of the policy. (Payment to solicitors or Executors)Complex cases and route cause analysis. Conference calls regarding upcoming projects that would directly involve our product and proved advice on the best course of action. I would also keep in contact via email with those involved. My aim was to proactively help my team with any problems that would be coming up and make sure those in my team where up to speed once any action was to be taken.

Handle the day to day administration for the Financial Services Audit Team. Setting up invoices to send to the clients and producing work in progress reports. Arranging cost and balance transfers internally for various departments. Logging IT faults, claiming expenses, Ordering IT equipment including starter packs for new accountants (ID's, Laptops, Stationary)Provide virtual admin support for 4 offices in the UK. Administer the Client Resource Management spreadsheet that holds client information and their subsidiaries. Gather Information from client websites for Senior Managers.I would also work very closely with the senior managers and Directors with any ad-hoc tasks they had in addition to 40 accountants. Arrange travel and accommodation for all staff. Business continuity Assistant & Fire Marshal