Christopher Carlson is a Chief Digital Officer and President, Say at Radiant. He possess expertise in user experience, information architecture, user centered design, creative direction, strategy and 22 more skills. Colleagues describe him as "By the time I began working at Sapient in 2005, Chris Carlson had already secured a reputation as a solid project lead and Information Architect among creatives & developers alike. But I had the personal pleasure of working with him for the first time consulting for The Library of Congress' "New Visitor Experience" the following year. While establishing a PMO at the Library, Chris' Project Management and Creative Direction aptitude became apparent to me. He was an empathetic, yet very dedicated leader who facilitated multiple (some monumentally difficult) relationships to align with a strategy and goals that were as demanding as they were inspired. Later, I was fortunate enough to team up with Chris on an ambitious endeavor to redesign TSA.gov, where working together every step of the way (research/strategy/IA/design) shaped my own approach to collaboration. I would often forget he was technically my superior as he was open to all opinions and receptive to any good idea, enabling an inspiring workplace atmosphere. Eventually, Chris became a Federal employee at the Library of Congress running the UX team in Web Services, and once again I eagerly climbed aboard to support him. After several years now, he maintains a rapport of encouragement to experiment, inviting his staff to innovate and imagine, notions rarely considered in many cultural and government institutions. Perhaps the truest endorsement I could make for Chris is to recognize the personal commitment he makes to the people he works with. Providing his team the feedback they need along with the support and the tools necessary to make a project successful. And for his clients, championing user-centered design solutions–the practical truths that connect people to experiences."