Christopher Cassese

Christopher Cassese Email and Phone Number

Managing Partner at Faces Human Capital Management @
Christopher Cassese's Location
Castle Rock, Colorado, United States, United States
Christopher Cassese's Contact Details
About Christopher Cassese

The underlying success of your company are the people who work for you. Happy employees lead to a successful business and a great culture. At Faces HCM, we believe human resources shouldn’t be a cost of doing business it should be a revenue producer. FACES HCM helps companies develop innovative Human Resource solutions. We provide expertise to our clients across various industries in human resources, benefits, payroll and compliance so you can focus on growing your business. Please contact Chris Cassese to learn how FACES HCM can help your business.Phone: 303-905-5731Email: chris@faceshcm.comSpecialties: Human Resources, Health Insurance, Life Insurance, 401K, B2B & B2C sales, Client Services, Call Center Management (Inbound & Outbound), Vendor Management, Contract Negotiations, Program development and start-up.

Christopher Cassese's Current Company Details
Faces Human Capital Management

Faces Human Capital Management

Managing Partner at Faces Human Capital Management
Christopher Cassese Work Experience Details
  • Faces Human Capital Management
    Managing Partner
    Faces Human Capital Management Jul 2015 - Present
    Greater Denver Area
  • Diversified Human Resources
    Vice President Of Sales
    Diversified Human Resources Oct 2014 - Jul 2015
    Greater Denver Area
    Working with businesses to customize Human Resources, Benefits, Payroll and Compliance solutions. Through a consultative process and deployment of our services, businesses will gain a competitive advantage in the marketplace and are better able to focus on their core competencies.If you would like to contact me: 303-905-5731 or ccassese@msn.com
  • Insperity
    Business Performance Advisor
    Insperity Oct 2012 - Sep 2014
    Greater Denver Area
    Providing solutions to small businesses and midsized companies that are looking to become an employer of choice in their community through the introduction and deployment of workforce optimization and human resources solutions. By adopting these solutions, companies can focus on their core competencies and better keep up on the ever changing compliance landscape while attracting & retaining a talented workforce.
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  • Five Rings Financial
    Vice President
    Five Rings Financial Aug 2010 - Oct 2012
    As a Vice President with Five Rings Financial, I focus on helping Clients meet their financial objectives and goals through active listening to their individual and unique situations. I realize that no two clients are alike so I must carefully review their individual objectives to develop an analysis and then present specific solutions to assist them in making informed decisions. By following this process, the individuals that I work with discover savings and build wealth for retirement. I've found that more and more individuals are looking for strategies and solutions that can provide them a guaranteed income for life in retirement and I help them attain that peace of mind.
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  • The Results Companies
    Site Director / Account Executive
    The Results Companies Sep 2009 - Feb 2011
    •Managed activities of 200 plus seat outsourced call center supporting customer care functions for a large telecommunications company. Supported a Fortune 500 energy company in a direct client contact capacity.•Directed support departments including HR, IT, Training, Quality and Workforce Management. •Interacted with clients and account executives on regular basis.•Reviewed and managed P&L and revenue generation strategies.•Analyzed call arrival patterns and drivers to develop strategies to improve service delivery
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  • Hsbc
    Manager
    Hsbc Mar 2005 - Mar 2009
    •Managed successful credit card acquisition campaigns with a $38 million operating budget.•Accountable for vendor management and oversight of 12 outsource providers with center locations dispersed globally in the Pacific Rim, Central America, South America and Canada.•Responsible for annual OBTM marketing budget of approximately $34 million.•Generated over $1 million sales annually, to new and existing customers across multiple product offerings.•Contributed significantly to departmental cost savings of $9.3 million over first two years with team.•Analyzed account generation and profitability trends for account bookings.•Facilitated RFI and RFP process with outsource providers through the contract execution process.
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  • J. Kelly @ Associates
    Associate
    J. Kelly @ Associates 2004 - Mar 2005
    Responsible for transitioning Financial Advisors from one firm to another thus increasing return on investment for the aforementioned Advisors. Duties would encompass account opening and assembly, asset transfers, client documentation.
  • Tpg Telemanagement
    Vice President
    Tpg Telemanagement Oct 2003 - Aug 2004
    Senior Manager for marketing and consulting organization with 100+ employees and over two - dozen Fortune 100 client in industries such as Financial Services, Insurance, Utilities and Telecommunications. Responsible for managing acquisition, co-branding / affinity retention marketing programs for a wide variety of clients. Oversaw client portfolio inclusive of inbound and outbound call center quality monitoring / client satisfactions activities and services.
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  • Merrill Lynch
    Vice President
    Merrill Lynch Jul 1994 - Oct 2003
    Applied my knowledge of retail brokerage, call center operations, customer service, project management and six sigma disciplines in a variety of roles throughout my tenure at Merrill Lynch.
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Christopher Cassese Skills

Vendor Management Management Strategy Outsourcing Leadership Sales Call Centers Training Human Resources Customer Retention Account Management Financial Services Bpo Process Improvement Customer Service Strategic Planning Business Development Team Building Crm Marketing Salesforce.com Program Management Customer Satisfaction Budgets Lead Generation B2b Consulting Mergers And Acquisitions Performance Management Telecommunications Contract Negotiation Project Management Workforce Management Telemarketing Leadership Development Sales Process Customer Experience Analysis Recruiting Cross Functional Team Leadership Six Sigma Customer Acquisition Customer Engagement Third Party Vendor Management Direct Sales Business Intelligence Small Business Employee Benefits Call Center Administration

Christopher Cassese Education Details

Frequently Asked Questions about Christopher Cassese

What company does Christopher Cassese work for?

Christopher Cassese works for Faces Human Capital Management

What is Christopher Cassese's role at the current company?

Christopher Cassese's current role is Managing Partner at Faces Human Capital Management.

What is Christopher Cassese's email address?

Christopher Cassese's email address is cc****@****msn.com

What is Christopher Cassese's direct phone number?

Christopher Cassese's direct phone number is +130390*****

What schools did Christopher Cassese attend?

Christopher Cassese attended Temple University, South Brunswick High School.

What are some of Christopher Cassese's interests?

Christopher Cassese has interest in Social Services, Children, Cooking, Electronics, Politics, Home Improvement, Reading, Gourmet Cooking.

What skills is Christopher Cassese known for?

Christopher Cassese has skills like Vendor Management, Management, Strategy, Outsourcing, Leadership, Sales, Call Centers, Training, Human Resources, Customer Retention, Account Management, Financial Services.

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