Christopher Clark Email & Phone Number

Garden Valley, Id, Us

Colorado, United States

- Consulted 55 franchise markets on business development of 95 improvement centers (50% of the company portfolio) - Assisted the company to grow from $5 million - $120 million throughout my tenure - Maximized process improvement at each location while protecting and building the GOLFTEC brand - Trained and coached franchisees, managers and coaches for all aspects of business including HR, hiring, scheduling, system navigation, recruiting assistance, development and retention of personnel, marketing, sales, and profitability- Facilitated discussions with franchise managers and coaches on instructional techniques and club fitting procedures - Supported franchisees with effective collaboration/training and maintained excellent life-long relationships- Drove the execution of company programs by motivating and supporting the Franchisee and their staff to develop and implement action plans that meet the appropriate operational and organizational objectives- Analyzed KPI’s to measure business improvement and locate process failures to develop solutions- Leveraged KPI analysis to identify opportunities for improvement in operations and personnel

Phoenix, Arizona, United States

- Directly managed GOLFTEC Scottsdale center and supervised four Improvement Centers in Phoenix and Tucson - Taught over 5,000 half-hour lessons and drove over $600K in lesson sales during my tenure - Analyzed KPI’s and leveraged data to track and improve business performance - Awarded the GOLFTEC City Manager of the Year in 2006 - Managed the franchise Center of the Year in 2006 and 2007- Visited each Improvement Center in-person to collaborate with staff and facilitate new standards and practices- Supervised operations of all the centers in the city through cohesion and cooperation with staff members- Oversaw and motivated store managers to exceed their projected revenue budgets

Golf Courses

- Managed and collaborated with seven different resorts and hundreds of employees - Responsible for golf operations, creating/monitoring annual golf operation budget, and revenue generation/reporting- Maximized tee sheet revenue by adherence to and training on club rule and regulations - Hosted intercollegiate and professional events in addition to corporate outings- Collaborated with board of members on club policies and procedures- Developed an effective shop by introducing new forms and procedures- Created job descriptions and conducted in service training for staff- Worked directly with men’s and women’s committees regarding tournament scheduling, preparation, and execution - Supervised inventory control to include ordering, merchandising, sales, and special orders