Christopher Colon Email & Phone Number

Allentown, Pennsylvania, United States

Orefield, Pennsylvania, United States

Location photography and videography for:-Weddings-Real Estate-YouTube-InspectionsPart 107 certified

Orefield, Pennsylvania, United States

Allentown, Pennsylvania, United States

-Using bookkeeping databases, spreadsheets and software-Posting financial transactions using appropriate computer software-Receiving and recording vouchers, cash and checks-Entering debits and credits into software applications and databases accurately-Producing a variety of reports including income statements and balance sheets-Checking for accuracy in reports, figures and postings-Reconciling and reporting any discrepancies found in the records

-Receiving and sorting incoming payments with attention to credibility-Managing the status of accounts and balances and identifying inconsistencies-Issuing bills, receipts and invoices

Orefield, Pennsylvania, United States

Behavior Intervention Specialists assist in maintaining a consistent, therapeutic environment, through the use of approved interventions. During periods of pre-crisis/crisis, a Behavior Intervention Specialist will intervene with a supportive intervention that is consistent with the KidsPeace Model of Care and Safe Crisis Management "guiding principles." At all other times, Behavior Intervention Specialists will be collecting data, forming therapeutic relationships and reinforcing on-task behavior.- Provides support, suggestions and guidance to the educational staff in crisis prevention.- Act as building floater in halls, bathrooms and playgrounds to ensure safe treatment environment.- Provide crisis intervention to KidsPeace clients, and complete related reporting and record keeping.- Fully perform restraints as necessary when ordered by a licensed professional using the currentapproved KidsPeace restraint methodology on youth who may weigh in excess of 250 pounds andwho are verbally or physically threatening or otherwise presenting a threat to themselves or others.

Allentown, Pennsylvania Area

-Serve as the client's primary point of contact for any questions regarding their account-Take the initiative to meet and exceed client expectations-Recognize, research, and deliver solutions to clients with your keen problem solving skills-Build relationships with clients to establish trust and drive retention-Increase client awareness of Paychex services and applicable payroll regulations

Catasauqua Pa

-Verify patrons’ identification to verify age requirements for alcohol purchases.-Serve wine, bottled or draft beer, liquor, and mixed drinks.-Limit issues related to customer intoxication by refusing to serve patrons or requesting taxis to transport intoxicated patrons home.-Clean bar and work area, and stock bar with alcohol, mixers, garnishes and related supplies such as ice, glassware, napkins, and straws; order or requisition liquors and supplies to maintain workflows and meet patron demands.-Collect payments for beverages and balance cash receipts at end of shift.

Wilks-Barre

Develop short term and long term multi-channel volume, staffing, service, and budget forecasts and capacity plans for key clients.• Create and Provide budget forecasting models and scenarios.• Partner with brand managers to identify challenges with staffing allocation and volume intervals.• Maintain and create excel based template forecasting files.• Provide operations with daily, weekly, monthly, and yearly volume forecasting.• Handle "Trouble Tickets" in real time to assure service level is achieved.• Analyze historical trending data to properly re-forecast distributed volumes.• Owner of all staffing database files and management of staffing schedules including time off and breaks.

Ensure that call center resources are utilized to provide optimum service levels for customers while contributing to a favorable work environment for employees. Responsible for managing all real-time impacts to inbound call volumes and staffing levels for calling agents.• Partner with Core team management to help improve local shrinkage to the lowest team in the center. • Plan shrinkage to complete national training priorities within deadlines and within budget. • Automated process for Resource Planning by developing a segment entry tool that increased productivity by approximately 70% where I received a corporate award.• Coordinate multiple sites remotely to reduce the downtime during network outages. • Monitor forecasting data and form strategies to save the business money and being a leading site in OOH with over 29,000 hours.

Allentown, Pennsylvania Area

Handpicked as one of a ten position team who answered inbound video calls originating from 24 city retail stores. • Created and used interactive power-points to share with customers for quicker resolution times, and minimize call time. • Handled center wide follow ups with customers to finish previous reps commitments.

Allentown, Pennsylvania Area

Provided outstanding customer service to inbound customers with technical wireless issues to ensure brand loyalty. Responded to irate customers with a professional attitude and a calm demeanor. • Contributed to T-Mobile winning JD Power and Associates for Best Customer Service and Highest Overall Customer Satisfaction for 7 years in a row.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Certified Professional Bartender, Bartending/Bartender

Activities and Societies: RAMP Certified

Bachelor'S Degree, Business Administration And Management, General